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Vocalcom VS VoIPstudio

Compare Vocalcom VS VoIPstudio and see what are their differences

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Vocalcom logo Vocalcom

Vocalcom is a cloud-based contact center, omni-channel customer experience and sales acceleration technology provider.

VoIPstudio logo VoIPstudio

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
Visit Website
  • Vocalcom Landing page
    Landing page //
    2023-02-09
  • VoIPstudio Landing page
    Landing page //
    2019-02-14

VoIPstudio isn’t like other hosted VoIP services.

We don’t tie our clients into long term contracts, we don’t gate off premium features and charge our clients extra for them and we don’t expect our clients to have a degree in IT in order to get up and running.

VoIPstudio’s an easy-to-use VoIP service that’s packed full of premium features. We charge a simple, low-cost monthly fee and in return you get a feature-packed, award-winning service backed by one of the best support teams in the industry (at least that’s what our clients say…).

That’s it. No fuss. No contracts. No hidden charges.

Vocalcom

Website
vocalcom.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
1996 January
Startup details
Country
France
State
Ile-de-France
City
Paris
Founder(s)
Anthony Dinis
Employees
250 - 499
Edit details

VoIPstudio

Website
voipstudio.com
Pricing URL
Official VoIPstudio Pricing
$ Details
paid Free Trial $4.99 / Monthly (User)
Platforms
Browser Windows iOS Android Mac OSX Linux REST API JavaScript
Release Date
2011 March
Edit details

Vocalcom features and specs

  • Omnichannel Capabilities
    Vocalcom supports multiple communication channels including voice, email, chat, and social media, allowing for seamless customer interactions across various platforms.
  • Ease of Use
    The user interface is designed to be intuitive and user-friendly, making it easy for agents and managers to navigate and operate the system.
  • Cloud-based
    Being a cloud-based solution, Vocalcom offers scalability and flexibility, allowing businesses to adjust their communication needs without significant hardware investments.
  • Advanced Reporting and Analytics
    Vocalcom provides robust reporting and analytics features, enabling businesses to gain deep insights into their customer service performance and make data-driven decisions.
  • Integrations
    The platform offers seamless integrations with various CRM systems and other business tools, enhancing workflow efficiency and data synchronization.

Possible disadvantages of Vocalcom

  • Cost
    Some users may find the pricing to be on the higher side, especially for small businesses with limited budgets.
  • Learning Curve
    While the interface is user-friendly, some advanced features may require training and time to fully master, posing a challenge for some users.
  • Customer Support
    There are mixed reviews regarding customer support responsiveness and effectiveness, which can be a critical aspect for businesses relying heavily on the platform.
  • Customization Limits
    While Vocalcom offers a range of features, highly specific or unique customization needs may not be fully met by the existing options.
  • Dependence on Internet Connection
    As a cloud-based solution, the performance of Vocalcom heavily depends on the quality of the internet connection, which can be a drawback in areas with unreliable connectivity.

VoIPstudio features and specs

  • Call Recording
  • Call Forward
  • Call Analytics and Reporting
  • Call Conferencing
  • Calls

Analysis of Vocalcom

Overall verdict

  • Vocalcom is generally considered to be a solid platform for customer experience and contact center solutions.

Why this product is good

  • Vocalcom offers a range of features including omnichannel support, advanced analytics, and integration capabilities that help businesses improve customer interactions and increase efficiency. Users appreciate its user-friendly interface and robust performance.

Recommended for

    Vocalcom is recommended for businesses looking for a comprehensive contact center solution that can support various communication channels and deliver enhanced customer engagement. It is particularly suited for customer service teams in mid to large-sized enterprises seeking to streamline their operations.

Vocalcom videos

+ Add

[EN] Vocalcom Hermes360 : empower your agents with an intuitive Omnichannel Contact Center software

VoIPstudio videos

+ Add

VoIPstudio Overview

More videos:

  • Tutorial - How to create an IVR system on VoIPstudio

Category Popularity

0-100% (relative to Vocalcom and VoIPstudio)

Vocalcom

VoIPstudio

Communication
2 2%
Communication
98% 98
Enterprise Communication
5 5%
Enterprise Communication
95% 95
Call Center Software
100 100%
Call Center Software
0% 0
VoIP
5 5%
VoIP
95% 95

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vocalcom and VoIPstudio

Vocalcom Reviews

We have no reviews of Vocalcom yet.
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VoIPstudio Reviews

Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
VoIPStudio is a business VoIP solution that aims to offer enterprise-level telephony services that are affordable for companies of any size.
Source: www.dayonetech.com
Top 10 VoIP providers in 2022
VoIPstudio is a top-tier VoIP communications solution provider for small and medium-sized enterprises of all types. The company provides over 40 cloud-based PBX services in a simple, intuitive, all-inclusive platform that allows any organization to benefit from professional communications at a low cost. VoIPstudio helps expanding enterprises to operate globally by enabling...
Source: voip.review

What are some alternatives?

When comparing Vocalcom and VoIPstudio, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

MiaRec - MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

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