Software Alternatives & Reviews

Vivantio VS Servicely.ai

Compare Vivantio VS Servicely.ai and see what are their differences

Vivantio logo Vivantio

The most flexible, reliable, trusted IT service management software on the market.

Servicely.ai logo Servicely.ai

IT Service Management (ITSM) | Intelligent Platform | AI-Powered Service Management
  • Vivantio Landing page
    Landing page //
    2023-05-09
  • Servicely.ai Landing page
    Landing page //
    2023-01-05

Servicely is the industry's first native AI-powered service management platform designed to help customers automate workflows and augment their agent workforce. With ITIL aligned processes, users are able to migrate in days rather than months with extensible features that ensure there will be no limitations on supporting your business needs!

Servicely.ai

$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 January

Vivantio features and specs

No features have been listed yet.

Servicely.ai features and specs

  • Incident Management: ITIL Incident with automated Incident resolution and assignment
  • Problem Management: ITIL Problem Management
  • Change management: ITIL Change management with impact and Forward Schedule of Change
  • Request tracking & automation: Request management with workflows and approvals
  • Self Service Portal: Self-service portal with knowledge and AI-powered virtual agent
  • Service catalog: Service catalog with workflows and approvals
  • IT Asset Management: Hardware and Software Asset Management
  • Knowledge Management: Knowledge management
  • Automated workflow: AI-powered workflow
  • Dashboards & visualizations: Dashboards and reporting
  • Workflow Management: Build custom workflows for any business process
  • SaaS: Native SaaS with common browser support
  • Mobile App: Access from anywhere with any device

Vivantio videos

The Vivantio Platform: An Introduction

More videos:

Servicely.ai videos

Introduction to AI-Powered ITSM

More videos:

  • Review - Servicely.ai automatically resolving requests based on Learning by Observing Service Desk Agents

Category Popularity

0-100% (relative to Vivantio and Servicely.ai)
Help Desk
76 76%
24% 24
Customer Support
100 100%
0% 0
Service Desk
64 64%
36% 36
Project Management
65 65%
35% 35

User comments

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What are some alternatives?

When comparing Vivantio and Servicely.ai, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Cherwell - Cherwell is an IT service management software solution.