For any organization with huge size teams involved in distinct tasks the necessity for a VoIP business phone service arises. There are many VoIP service providers available in the market who target making the tasks related to the communication run with ease among them, Vitel Global is one of the best service providers. Besides the VoIP services, Vitel Global has more products that can enhance your communication needs while at work, services like cloud PBX phone system, SIP trunking service, business cloud phone service, etc. The cloud PBX phone gains an upper hand over the traditional PBX services due to the cutting-edge technology which is associated with it. On the other hand, a sip trunk service provider can deliver better results by placing VoIP calls both in audio and video formats.

Along with the above services, Vitel Global also has VoIP API integration which has become most popular in running the communication system in many industries, VoIP API providers will be able to offer services with the best plans which can be customizable.

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.