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VICIdial Contact Center VS Fullbay

Compare VICIdial Contact Center VS Fullbay and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Fullbay logo Fullbay

Fullbay is built for HD repair shops & fleet managers. It improves tech efficiency, bills parts, and makes invoicing a snap.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • Fullbay Landing page
    Landing page //
    2021-04-19

Commercial fleet repair shop management software. No one-size-fits-all here. Fullbay is purpose-built for shops working on medium-and-heavy-duty equipment. This cloud-based app is loaded with features that will let you leave the shop for a long-overdue vacation. Integrations with MOTOR, Worldpay, FleetNet, and QuickBooks make administrative work a snap. Bill every part, keep up with invoicing, and make your techs more efficient. Our customer portal lets your clients check on repair & maintenance

VICIdial Contact Center

Website
vicihost.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Fullbay

Website
fullbay.com
Pricing URL
Official Fullbay Pricing
$ Details
paid
Platforms
Web Windows Browser Mac OSX iOS Android Google Chrome Firefox Safari iPhone Chrome OS Internet Explorer Windows Phone
Edit details

VICIdial Contact Center features and specs

No features have been listed yet.

Fullbay features and specs

  • Service order workflow: Receive repair requests and generate service orders quickly and efficiently.
  • Inventory Management: Manage parts across multiple locations and easily order from vendors.
  • Estimates and Invoices: Easily send estimates to customers and receive electronic approvals before starting work.
  • Customer Communication: Keep customers in the loop on repair progress with simple two-way communication.
  • Integrated Accounting: Reduce administrative overhead with automated bookkeeping that easily syncs with external accounting programs.

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Fullbay videos

+ Add

How Does Fullbay Work?

More videos:

  • Demo - The Fullbay Story

Category Popularity

0-100% (relative to VICIdial Contact Center and Fullbay)

VICIdial Contact Center

Fullbay

Communication
100 100%
Communication
0% 0
Maintenance Management
0 0%
Maintenance Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Auto Repair
0 0%
Auto Repair
100% 100

User comments

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What are some alternatives?

When comparing VICIdial Contact Center and Fullbay, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Mitchell 1 - Mitchell 1 is a leader in providing automotive repair software and repair shop solutions that simplify everyday tasks for automotive professionals.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Shopware - Shopware is an open source e-commerce software.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Shopmonkey - Shopmonkey - The #1 Auto Repair Shop Management Software for Mechanics, Auto Repair Shops, Motorcycle Shops, Truck Repair & Body Shops. Start a FREE trial!

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