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VICIdial Contact Center VS Bright Pattern

Compare VICIdial Contact Center VS Bright Pattern and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Bright Pattern logo Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • Bright Pattern Landing page
    Landing page //
    2023-07-31

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Bright Pattern videos

+ Add

Bright Pattern Contact Center Insurance Demo

More videos:

  • Review - Spring 2018 Release of Bright Pattern Call Center Software
  • Review - Bright Pattern Call Center Software Spring 2018 Release Webinar

Category Popularity

0-100% (relative to VICIdial Contact Center and Bright Pattern)

VICIdial Contact Center

Bright Pattern

Communication
65 65%
Communication
35% 35
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
63 63%
Call Center Software
37% 37
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VICIdial Contact Center and Bright Pattern

VICIdial Contact Center Reviews

We have no reviews of VICIdial Contact Center yet.
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Bright Pattern Reviews

Best Call Center Software: The Complete List (2020 Update)
Bright Pattern is another cloud-based contact center software that will help you grow your business through improved productivity. They offer a fully-featured software that includes detailed reporting, management tools, CRM integrations, and a broad list of awesome features.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing VICIdial Contact Center and Bright Pattern, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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