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VICIdial Contact Center VS 3CX

Compare VICIdial Contact Center VS 3CX and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

3CX logo 3CX

Hosted PBX with CRM integration and mobile apps
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • 3CX Landing page
    Landing page //
    2023-02-09

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

3CX videos

+ Add

3CX Voip Phone System-overview and review-Free Version

More videos:

  • Review - 3CX Phone System 12 Review
  • Review - Overview of 3CX Phone System Version 15 Free Edition

Category Popularity

0-100% (relative to VICIdial Contact Center and 3CX)

VICIdial Contact Center

3CX

Communication
21 21%
Communication
79% 79
Enterprise Communication
21 21%
Enterprise Communication
79% 79
Call Center Software
100 100%
Call Center Software
0% 0
VoIP
15 15%
VoIP
85% 85

User comments

Share your experience with using VICIdial Contact Center and 3CX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare VICIdial Contact Center and 3CX

VICIdial Contact Center Reviews

We have no reviews of VICIdial Contact Center yet.
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3CX Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
3CX is a VoIP phone. It is available on-premises for Linux as well as Windows. On the cloud deployment is available with your Google, Amazon, or Azure account. It has features of self-installation and management. Its mobile app is available for Android and iOS devices.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, 3CX seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VICIdial Contact Center mentions (0)

We have not tracked any mentions of VICIdial Contact Center yet. Tracking of VICIdial Contact Center recommendations started around Mar 2021.

3CX mentions (3)

  • Facebook Messaging App Review Fails
    This Facebook App is used to integrate our 3CX Phone System (https://3cx.com) with Facebook Messenger. This app allows us to connect Facebook Messenger to our internal Chat system in our 3CX PBX Phone System so that we can seamlessly collaborate with our customers via Facebook Messenger without our employees being logged into a Facebook page sitting and waiting to respond to message requests via messenger. Each... Source: 5 months ago
  • 3CX Instance Not Working
    The instruction from 3cx.com is "When the Debian installer finishes, the machine is rebooted and the 3CX installation starts automatically.". Source: over 1 year ago
  • Stuck integrating an ATA with SBC on a wee-little home network
    Disclaimer: I'm out of my element here. I've watched a few youtube videos, and followed several guides on 3cx.com to get me where I am today. Source: almost 2 years ago

What are some alternatives?

When comparing VICIdial Contact Center and 3CX, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

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