Vert-Age Blended Dialer VS Qualyon

Blended Dialer Software is powerful business software that allows you both outbound and inbound calls and handles requests more effectively during traffic volume peaks. It can work as an Inbound & Outbound Call Center Services for the call center. It makes outgoing calls easy and allows you to take incoming phone calls depending on the business of the organization quickly. The software is capable of switching easily between inbound to outbound or outbound to inbound without any delay that helps in increasing the call rate of the agents. In a simple way, Blended Dialer Software helps in call blending that is the capability to make outbound calls while also being able to receive inbound calls at the same time. It helps to maximize the time by handling phone calls. Almost every call centers of all types uses blended software to increase employee productivity, and also keep customers happy.

Qualyon is an AI based voice conversational system, specifically focused on the insurance industry. Conversations from the time a policy is created to the time of payout come built in. Just configure a few fields and you can have the system make or receive calls, may that be renewal calls or service calls.

As to the AI research, our focus is on Natural Language Understanding. Our approach goes beyond the typical machine learning techniques. The result is a system that parallels the way we think