Software Alternatives, Accelerators & Startups

UserZoom VS 99Tests

Compare UserZoom VS 99Tests and see what are their differences

UserZoom logo UserZoom

Test, measure, and monitor UX with our cost-effective all-in-one platform. UserZoom is a cloud-based solution for online usability testing.

99Tests logo 99Tests

Professional Crowd Testing Team To Uncover Critical Bugs
  • UserZoom Landing page
    Landing page //
    2023-10-09
  • 99Tests Landing page
    Landing page //
    2023-07-07

UserZoom features and specs

  • Comprehensive Testing
    UserZoom provides a wide range of testing methodologies, including usability testing, surveys, card sorting, and tree testing, allowing for extensive user research.
  • Advanced Analytics
    The platform offers advanced analytics and reporting features, giving deep insights into user behavior and test results.
  • Global Panel Access
    UserZoom offers access to a global panel of participants, making it easier to recruit diverse users for testing.
  • Integration Capabilities
    Seamlessly integrates with other popular tools and platforms, improving workflow efficiency.
  • User-Friendly Interface
    The platform is designed with ease of use in mind, featuring an intuitive interface that makes it accessible for both novice and experienced researchers.

Possible disadvantages of UserZoom

  • Cost
    UserZoom can be expensive, especially for smaller businesses or startups with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, there can still be a learning curve for users who are new to UX research tools.
  • Limited Customization
    Some users may find the customization options for surveys and tests to be somewhat limited compared to other tools.
  • Participant Recruitment Costs
    While the platform offers participant recruitment services, these can add significant extra costs to research projects.
  • Occasional Glitches
    There have been occasional reports of technical glitches or software bugs that can disrupt testing processes.

99Tests features and specs

  • Crowdsourced Testing
    99Tests leverages a global community of testers, which allows for diverse testing scenarios and user perspectives to be considered.
  • Cost-Effective
    Utilizing a large pool of testers can reduce the overall cost of testing compared to hiring a dedicated in-house team.
  • Scalability
    The platform can quickly scale up testing efforts by tapping into its large community, accommodating projects of varying sizes.
  • Flexibility
    99Tests offers various types of testing such as functional, usability, and security testing, providing flexibility based on project needs.
  • Real-World Insights
    Testers use a wide range of devices and environments, providing insights that are reflective of actual user conditions and diverse usage scenarios.

Possible disadvantages of 99Tests

  • Quality Control
    The quality of testing may vary, as it depends on the individual skills and thoroughness of the freelance testers.
  • Communication Challenges
    Coordinating with a large network of global testers may introduce communication barriers and potential misunderstandings.
  • Confidentiality Concerns
    Sharing projects with a widespread network of testers can raise concerns about data and intellectual property security.
  • Limited In-Depth Testing
    While 99Tests is great for broad testing, it might not be as effective for projects requiring deep, technical insights or highly specialized knowledge.
  • Dependency on Remote Testers
    Reliance on remote tester availability may affect the delivery timelines, especially if immediate feedback or adjustments are needed.

Analysis of UserZoom

Overall verdict

  • UserZoom is a strong choice for organizations looking to enhance their UX research capabilities. It is particularly effective for companies that need detailed insights into user behavior and preferences to inform design decisions. Its combination of qualitative and quantitative research methods provides a holistic view of user interactions and experiences.

Why this product is good

  • UserZoom is a well-regarded user experience (UX) research tool that offers a wide range of features for gathering and analyzing user feedback. It allows businesses to conduct usability testing, user interviews, and surveys with ease. UserZoom's platform is known for its robust data collection and analysis capabilities, scalability, and ability to integrate with other tools, making it a comprehensive solution for UX researchers. Its strength lies in its ability to provide actionable insights that help improve user experience and product design.

Recommended for

    UserZoom is recommended for UX researchers, designers, product managers, and any teams focused on improving the user experience of digital products. It is especially useful for medium to large enterprises that require a scalable and feature-rich platform to conduct comprehensive user research and testing across various digital touchpoints.

UserZoom videos

UserZoom Overview

More videos:

  • Demo - UserZoom Product Demo: Online Usability Testing

99Tests videos

How to become a crowd tester at 99tests

Category Popularity

0-100% (relative to UserZoom and 99Tests)
User Experience
81 81%
19% 19
Usability
70 70%
30% 30
Heatmaps
100 100%
0% 0
Usability Testing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserZoom and 99Tests

UserZoom Reviews

Best 8 Affordable UserZoom Alternatives in 2023
UserZoom is a US company that was established in 2007. It is a cloud-based user experience system that provides digital teams and enterprises with Experience Insights Management (XIM) solutions. With UserZoom, user feedback may be gathered through a variety of methods, including testing, surveys, audio feedback, video feedback, and more. It also includes tools for finding...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

99Tests Reviews

We have no reviews of 99Tests yet.
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Social recommendations and mentions

Based on our record, UserZoom should be more popular than 99Tests. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserZoom mentions (2)

99Tests mentions (1)

What are some alternatives?

When comparing UserZoom and 99Tests, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

UXtweak - Online user testing and usability platform

Lookback - See how people really use your app