Software Alternatives & Reviews

Userback VS Raygun

Compare Userback VS Raygun and see what are their differences

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

Raygun logo Raygun

Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

  • Raygun Landing page
    Landing page //
    2023-10-19

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Raygun features and specs

No features have been listed yet.

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Raygun videos

Nike Dunk SB “Raygun” Review & On Feet

More videos:

  • Review - 2019 K2 Raygun Snowboard Review
  • Review - The K2 Raygun Snowboard Review

Category Popularity

0-100% (relative to Userback and Raygun)
Visual Bug Reports
100 100%
0% 0
Error Tracking
0 0%
100% 100
Customer Feedback
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Raygun

Userback Reviews

We have no reviews of Userback yet.
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Raygun Reviews

6 Bugsnag Alternatives to Consider in 2021
RayGun is close to being the perfect error monitoring solution in the market, owing to its support for nearly all frameworks and languages. Its SDKs are also known to be very lightweight. RayGun can sort through errors intelligently and help you identify the segment of users affected by a specific issue. Another striking feature of RayGun is that it provides crystal clear...
Source: scoutapm.com
10 Best Application Monitoring Tools for all Platforms
Raygun seems so effective to alert you when you got your app crashed by gathering the data and send it to your email by notification. It is quite simple, but Raygun is effective and real-time. Suppose you have some difficulties to find some bugs in your app, then you can use the search function feature available. Therefore, it is a good idea if you put this application...
Source: www.technig.com
The top 19 APM tools in 2020
Application Performance Monitoring (APM) from Raygun offers a comprehensive solution that enables you to monitor the performance of your applications from one central location. Crash Reporting, Real User Monitoring, and APM software work together to provide real-time data about the user experience and performance, which you can easily leverage to identify bottlenecks. Simply...
Source: raygun.com

Social recommendations and mentions

Based on our record, Raygun should be more popular than Userback. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

Raygun mentions (5)

  • 10 best Javascript debugging tools
    Raygun is a cloud-based platform that makes sure your web and mobile applications are free of errors, as well as your users are satisfied. It specializes in JavaScript error monitoring and offers a wide range of features to help you easily detect and fix issues. - Source: dev.to / 4 months ago
  • How Handle Bugs in Agile Development
    We can make the process a little easier by using our agile processes together with a continuous deployment strategy. For example, our friends at Raygun, discovered that “when a team gets locked into a sprint it can become much harder to recognize and fix bugs”. - Source: dev.to / 8 months ago
  • As a SaaS vendor, am I or my customers responsible for getting a (signed) DPA sorted out between us?
    Regarding your last question, when I mention sub-processors who we don't have an SCC with I'm thinking about vendors like RayGun. It's a system we use to monitor alerts and warnings coming from our app when in the hands of our end-users. We have configured the tool so we get absolutely no personal information - no names, emails, id's or any of that sort. It's nothing more than technical data dumps from the inner... Source: over 1 year ago
  • It's Here! Announcing the Release of Appwrite 0.12!
    Error logging and monitoring are crucial for any application, Appwrite being no exception. We wanted to make it extremely easy to collect and monitor your logs while staying true to our philosophy of being completely platform agnostic. With Appwrite 0.12, we've introduced support for some amazing open source logging providers like Sentry, Raygun and AppSignal! - Source: dev.to / over 2 years ago
  • Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate?
    We have RayGun for logging/reporting on the client-side of the apps. They are showing nothing interesting from those devices. They seem to fail silently. Source: almost 3 years ago

What are some alternatives?

When comparing Userback and Raygun, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.