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Userback VS PlaybookUX

Compare Userback VS PlaybookUX and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
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Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

PlaybookUX logo PlaybookUX

PlaybookUX is an affordable user testing and interview software that recruits the right participants, schedules, transcribes and analyzes your research.
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

  • PlaybookUX Landing page
    Landing page //
    2023-02-28

PlaybookUX is a powerful user testing tool to get video based feedback from your target demographic on websites, prototypes, concepts and more. Gain access to participants from over 50 countries. PlaybookUX supports both moderated and unmoderated studies.

Userback

Website
userback.io
Pricing URL
Official Userback Pricing
$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Edit details

PlaybookUX

Website
playbookux.com
Pricing URL
Official PlaybookUX Pricing
$ Details
paid Free Trial $49.0 (per unmoderated participant)
Platforms
-
Release Date
2019 June
Edit details

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

PlaybookUX features and specs

No features have been listed yet.

Userback videos

+ Add

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

PlaybookUX videos

+ Add

Earn Money as a User Experience Tester with PlaybookUX

More videos:

  • Review - Product Review - PlaybookUX
  • Review - User Testing Software | PlaybookUX

Category Popularity

0-100% (relative to Userback and PlaybookUX)

Userback

PlaybookUX

Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
User Experience
0 0%
User Experience
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Usability Testing
0 0%
Usability Testing
100% 100

User comments

Share your experience with using Userback and PlaybookUX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and PlaybookUX

Userback Reviews

We have no reviews of Userback yet.
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PlaybookUX Reviews

Best 8 Affordable UserZoom Alternatives in 2023
PlaybookUX is a cloud-based UX research platform designed to help you capture and analyze clients’ interactions with products, websites, and prototypes. This platform makes a great alternative to pricey UserZoom, as they offer a pay-as-you-go option and a free trial.
Source: blog.uxtweak.com
5 Best UXtweak Alternatives
PlaybookUX is a cloud-based user experience (UX) testing solution, which helps businesses of all sizes capture and analyze customer interactions with products, prototypes, and websites. They offer a 7-day-free trial and also pay as you go option.
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

PlaybookUX mentions (0)

We have not tracked any mentions of PlaybookUX yet. Tracking of PlaybookUX recommendations started around Mar 2021.

What are some alternatives?

When comparing Userback and PlaybookUX, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Userfeel.com - Unleash your site's or app's potential with remote usability testing. Results in less than 24 hours. Test on any device with our testers supporting 40 languages!

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