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Userback VS Genio

Compare Userback VS Genio and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

Genio logo Genio

Genio is the All-In-One Mobile Workplace designed for the Hospitality & Retail workforce.
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

  • Genio Landing page
    Landing page //
    2021-07-28

Genio enhances productivity, employee experience, and collaboration for teams who are always on the go, who don't typically require sitting in place and who often work in shifts. (e.g., retail sales associates, baristas, bartenders, servers, cooks, chefs, hotel housekeepers, receptionists, valets, drivers, and a whole lot of other workers).

Userback

Website
userback.io
Pricing URL
Official Userback Pricing
$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Edit details

Genio

Website
hellogenio.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Genio features and specs

No features have been listed yet.

Userback videos

+ Add

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Genio videos

+ Add

2021 Honda Genio Review | Kenji Moto

More videos:

Category Popularity

0-100% (relative to Userback and Genio)

Userback

Genio

Visual Feeback
100 100%
Visual Feeback
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Vacation Rental
0 0%
Vacation Rental
100% 100

User comments

Share your experience with using Userback and Genio. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

Genio mentions (0)

We have not tracked any mentions of Genio yet. Tracking of Genio recommendations started around Mar 2021.

What are some alternatives?

When comparing Userback and Genio, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Avantio - Cutting-edge technology to empower and optimize your vacation rental business. All-in-one vacation rental software, built by a company with over 20 years of industry-specific expertise. Boost bookings and increase revenue - with no extra commission.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

SympoQ - Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

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