Software Alternatives, Accelerators & Startups

Userback VS GazeRecorder

Compare Userback VS GazeRecorder and see what are their differences

Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

GazeRecorder logo GazeRecorder

Our technology turns a simple webcam into a Accurate Eye-Tracker. The fast & visual way to understand user behavior. Cloud Eye-Tracking Insights Platform.
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

  • GazeRecorder Landing page
    Landing page //
    2022-02-27

See User Engagement in Real-Time Online solutions for remote usability research. It allows you to do UX research both on desktop and mobile remotely. You get high-quality session recordings and see through the users’ eyes. Discover and validate what consumers see Track consumers’ attention, and get to know your brand perception and marketing communication performance Online solutions for remote usability research. It allows you to do UX research both on desktop and mobile remotely. You get high-quality session recordings and see through the users’ eyes in Real-Time

Userback

$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-

GazeRecorder

Pricing URL
-
$ Details
freemium $1.0 / Monthly
Platforms
Browser Web
Release Date
2020 January

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

GazeRecorder features and specs

  • UX research repository: online eye-tracking

Userback videos

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

GazeRecorder videos

WebCam Eye-Tracking

More videos:

  • Review - GazeRecorder Cloud Eye Tracking Insights Platform
  • Review - RealEye v6.10 vs GazeRecorder
  • Review - GazeRecorder Online eye tracking on LIVE website

Category Popularity

0-100% (relative to Userback and GazeRecorder)
Customer Feedback
100 100%
0% 0
Eye Tracking
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Heatmaps
0 0%
100% 100

User comments

Share your experience with using Userback and GazeRecorder. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback should be more popular than GazeRecorder. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 1 year ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 2 years ago

GazeRecorder mentions (1)

  • If you're interested in eye-tracking, I'm interested in funding you
    I found this tool to be interesting to play with and seems to work pretty well assuming you stay in the same position: https://gazerecorder.com/ I'm guessing a combination of projection mapping, built in lighting, and some crowdsourced data will get accuracy to very usable levels. - Source: Hacker News / 10 months ago

What are some alternatives?

When comparing Userback and GazeRecorder, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

RealEye - Online Research Platform with Webcam Eye-Tracking.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Tobii Pro Lab - Eye tracking software for behavior research. Combination with other physiological data while you design, execute, and analyze with heat maps, gaze plots.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

SeeSo.io - SeeSo, the real-time eye tracking SDK for the smartphone/tablet/laptop environment. With a users' vision, reach beyond the vision.