Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.
Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.
No features have been listed yet.
Enchant might be a bit more popular than Userback. We know about 4 links to it since March 2021 and only 3 links to Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
Userback is a good tool for design review & feedback. Source: over 1 year ago
The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago
At Enchant (https://enchant.com): - We launched without billing. Early customers used the product for free until we eventually built out billing - We offer data imports from competitors. It's a semi-automated process - sometimes there's existing working code, sometimes it needs tweaking, sometimes it gets written as part of the process. Either way, it's a win if it helps someone make a purchase decision. - We... - Source: Hacker News / 7 months ago
We[0] use Ruby without Rails - Sinatra for the most part. I started the codebase over a decade ago now, and at the time Rails felt a little heavy (inline with your comments). That said, Rails does let you get started pretty quickly without needing much of anything else. Rails has more magic. If you prefer less magic, then Sinatra is the way. https://enchant.com. - Source: Hacker News / over 1 year ago
For our own SaaS[0], we provide a timed trial. But we regularly provide trial extensions because reality of business is that it takes time to get everybody on board and onboarded. Reading this post, I suspect '30 days of use' would result in less 'please extend the trial' emails and would mean less friction during the trial. However, there is a tradeoff: when somebody reaches out for a trial extension, it may be... - Source: Hacker News / over 1 year ago
In the space we[1] operate, there's no shortage of competitors. Over the years, I've seen that those who can unlock marketing see a lot more success, even with a shittier product. As a developer-turned-founder, a lot of marketing feels sleazy. Was it always this way? So much link-bait, fluffy posts that are really big ads, shallow content just for SEO, upvoting-rings on platforms, etc. There's so few who seem to... - Source: Hacker News / about 2 years ago
Marker.io - Visual feedback and bug reporting tool for websites
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
BugHerd - BugHerd: The Website Feedback Tool for Agencies
HelpScout - Help Scout is a simple, straightforward way to provide excellent support