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Userback VS Customer Feedback Portal

Compare Userback VS Customer Feedback Portal and see what are their differences

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Userback logo Userback

Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

Customer Feedback Portal logo Customer Feedback Portal

Ask customers what you should build next
  • Userback Landing page
    Landing page //
    2022-03-08

Userback is a customer feedback solution that lets you collect and manage high-quality feedback from websites and applications using video and annotated screenshots.

Built for designers, developers, product managers and web agencies, Userback will save you time by managing feedback for all your projects in one place.

  • Customer Feedback Portal Landing page
    Landing page //
    2022-03-31

Userback

Website
userback.io
Pricing URL
Official Userback Pricing
$ Details
paid Free Trial $59.0 / Monthly (Unlimited feedback)
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Edit details

Customer Feedback Portal

Website
prodpad.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Userback features and specs

  • Screenshot Capturing: Yes
  • Screen recording: yes
  • Annotations: Yes
  • Integrations: Yes
  • Collaboration Tools: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Feedback & Commenting: Yes
  • Free Trial: 14-day free trial, no credit card required
  • GDPR Compliant: Yes
  • Browser Extensions: Yes
  • Branding: Yes

Customer Feedback Portal features and specs

No features have been listed yet.

Userback videos

+ Add

Userback Demo

More videos:

  • Review - Userback Review on AppSumo
  • Review - Userback Review - Frictional Client / User Feedback, This One You Don't Want To Miss
  • Demo - UserBack: How To Use This Awesome Tool - Website Maintenance Demo
  • Demo - Userback Overview Video

Customer Feedback Portal videos

No Customer Feedback Portal videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Userback and Customer Feedback Portal)

Userback

Customer Feedback Portal

Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Customer Feedback
28 28%
Customer Feedback
72% 72
User Feedback
15 15%
User Feedback
85% 85
Visual Feeback
100 100%
Visual Feeback
0% 0

User comments

Share your experience with using Userback and Customer Feedback Portal. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: 12 months ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: over 1 year ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: over 1 year ago

Customer Feedback Portal mentions (0)

We have not tracked any mentions of Customer Feedback Portal yet. Tracking of Customer Feedback Portal recommendations started around Mar 2021.

What are some alternatives?

When comparing Userback and Customer Feedback Portal, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Incoming Feedback by Hotjar - Instant visual feedback for your website or app!

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

ProductBoard Customer Feedback Portal - Share feature plans and collect feedback at scale for free

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