Software Alternatives, Accelerators & Startups

User Interviews VS UXTesting

Compare User Interviews VS UXTesting and see what are their differences

User Interviews logo User Interviews

User Interviews is a tool to recruit participants for product tests and market research.

UXTesting logo UXTesting

Discover how your mobile users feel
  • User Interviews Landing page
    Landing page //
    2023-04-30
  • UXTesting Landing page
    Landing page //
    2022-05-02

User Interviews features and specs

  • Large Participant Pool
    User Interviews offers access to a diverse and extensive participant pool, making it easier to find suitable candidates for research.
  • Simplified Recruitment Process
    The platform streamlines the recruitment process, helping researchers save time and reduce the administrative burden associated with finding and scheduling participants.
  • Variable Incentives Management
    User Interviews allows researchers to manage different types of incentives (e.g., cash, gift cards) to attract participants, offering flexibility and reducing overhead.
  • Advanced Filtering Options
    The platform provides advanced filtering options to help researchers narrow down candidates by demographics, professional background, and more, ensuring the right participants are selected.
  • Automated Scheduling
    User Interviews features automated scheduling tools, which synchronize with calendars and communicate with participants, reducing the complexity of arranging meetings.

Possible disadvantages of User Interviews

  • Cost
    User Interviews can be relatively expensive, especially for smaller teams or solo researchers, which may be a barrier to entry for some users.
  • Platform Learning Curve
    New users or those unfamiliar with the platform may face a learning curve when navigating and utilizing all the features offered by User Interviews.
  • Participant Availability
    Despite the large participant pool, there can be cases where specific participant criteria are challenging to meet, potentially delaying the research process.
  • Service Limitations
    The platform may not offer all the specific types of user research needed (e.g., longitudinal studies, in-person focus groups), which can limit its applicability for certain projects.
  • Dependence on Internet Stability
    The effectiveness of online interviews and the platform itself is highly dependent on internet stability, which may pose issues in locations with poor internet connectivity.

UXTesting features and specs

  • Comprehensive Testing Tools
    UXTesting offers a wide range of tools that allow for extensive usability testing and user experience analysis, helping companies identify and fix potential issues in their designs before they reach end users.
  • User Behavior Analysis
    The platform provides in-depth analysis of user behavior through features such as session recordings and heat maps, which help in understanding how users interact with a product.
  • Remote Testing Capability
    UXTesting enables remote testing, allowing businesses to gather feedback from users globally, thus ensuring that their product meets the needs of a diverse audience.
  • Integrated Feedback Systems
    With integrated feedback systems, it's easy to collect, organize, and analyze user feedback, which is crucial for continuous improvement of products.
  • Scalability
    The platform is scalable, supporting testing for both small startups and large organizations, making it suitable for businesses of all sizes.

Possible disadvantages of UXTesting

  • Learning Curve
    New users might face a steep learning curve when first using UXTesting due to its comprehensive features and complex interface.
  • Pricing
    For smaller companies or startups, the cost of UXTesting’s services might be a consideration, as robust features typically come with a higher price tag.
  • Technical Requirements
    The platform may require specific technical requirements or setups which could be a barrier for companies with limited technical resources.
  • Data Privacy Concerns
    Since UXTesting involves the collection and analysis of user data, companies need to ensure compliance with data privacy regulations, which can be complex.
  • Limited Customization Options
    Some users find that the level of customization available within UXTesting is limited, which can be challenging for companies needing highly tailored testing solutions.

User Interviews videos

User Interviews Review: A Legit Way to Make $50-200 an Hour for Your Opinion?

More videos:

  • Review - User Interviews: 5 Tips & Tricks For UX Researchers
  • Review - User Interviews Done Right

UXTesting videos

UXTesting Tutorial Video - Review the Video Results

Category Popularity

0-100% (relative to User Interviews and UXTesting)
User Experience
71 71%
29% 29
UX Research
100 100%
0% 0
Design Tools
0 0%
100% 100
Usability
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, User Interviews seems to be more popular. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

User Interviews mentions (17)

  • I need local playtesters for tabletop games [DFW]
    If you have a bit more budget, you can also recruit participants from online panels (like userinterviews.com or respondent.io). For an incentive, you can screen the right people to participate in your playtest. Keep in mind you will need to do some vetting and make sure you're not getting "professional" participants. Source: about 2 years ago
  • B2b user testing
    I used userinterviews.com recently for a really specific type of targeted user and was impressed with their ability to get folks. It isn't cheap, and I don't know if it would work in other cases, but I would suggest checking it out. Source: over 2 years ago
  • Where do you guys get user testers for a reasonable fee?
    Userinterviews.com is where we typically go, but it's still costly (~75 per participant, depending on recruiting needs). Source: over 2 years ago
  • Thoughts on userinterviews.com?
    Hey! Does anyone have experience with userinterviews.com for getting feedback? Wondering if the price is worth it for validating my idea and talking with users who fit my target profile. Are there any other good options? Source: over 2 years ago
  • Can users themselves fill out empathy maps, problem statements, personas, etc?
    PMs constantly pay people to do interviews with them, via usertesting.com, userinterviews.com, etc. Not sure if I'm missing something here. Source: over 2 years ago
View more

UXTesting mentions (0)

We have not tracked any mentions of UXTesting yet. Tracking of UXTesting recommendations started around Mar 2021.

What are some alternatives?

When comparing User Interviews and UXTesting, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

userinput.io - Get on-demand feedback for your app, website or idea. Learn how to improve by hearing real opinions.

Respondent - Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

UX Timeline - See how some of today's best companies have evolved

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

UXCam - UXCam is the market leader for qualitative app analytics. UXCam provides instant insight into customer behavior in the app through deep analysis of user sessions, events, screen flows, heatmaps, and interactions.