Software Alternatives & Reviews

Universal Chat VS ChatWoot

Compare Universal Chat VS ChatWoot and see what are their differences

Universal Chat logo Universal Chat

Manage your website visitors from Telegram messenger

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • Universal Chat Landing page
    Landing page //
    2021-09-27
  • ChatWoot Landing page
    Landing page //
    2023-09-01

ChatWoot

$ Details
freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android

Universal Chat features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

Universal Chat videos

Universal Chat Spy Showcase 60 SECOND REVIEW!!!!!

ChatWoot videos

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to Universal Chat and ChatWoot)
Website Builder
100 100%
0% 0
Customer Support
0 0%
100% 100
Visitor Management System
Live Chat
0 0%
100% 100

User comments

Share your experience with using Universal Chat and ChatWoot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Universal Chat mentions (0)

We have not tracked any mentions of Universal Chat yet. Tracking of Universal Chat recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: about 1 year ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Universal Chat and ChatWoot, you can also consider the following products

andcards Visitor Management - Comfortable visitor experience at your coworking space

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Wix App - Discover a new way to manage your website, business and blog

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Spacebring - The coworking space management platform in a pocket

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.