Software Alternatives, Accelerators & Startups

Unimus VS Kayako

Compare Unimus VS Kayako and see what are their differences

Unimus logo Unimus

Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills.
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Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
  • Unimus Landing page
    Landing page //
    2021-03-31
  • Unimus
    Image date //
    2024-05-15
  • Unimus
    Image date //
    2024-05-15

Unimus is a multi-vendor NCM software that covers these four main areas:

  1. Network Automation - Deploy configuration network-wide with just a few clicks with the Mass Config Push / Pull features available in Unimus.

  2. Disaster Recovery - Automatic, continuous configuration backup with notifications on failure. Your network will be prepared for any unforeseen circumstances.

  3. Change Management - Easy change management with graphical diffs in only a few clicks. Unimus makes change-tracking and change-auditing an easy task.

  4. Configuration Auditing - Gain visibility into your network. Search your entire networks configuration in seconds to know what is configured how and where.

  • Kayako Landing page
    Landing page //
    2023-04-09

Unimus features and specs

  • Network Automation: Mass Config Push / Pull
  • Configuration Backup: Network disaster recovery
  • Change management: Configuration change detection, notifications and change review / auditing
  • Configuration Auditing: Network-wide configuration search for easy compliance validation

Kayako features and specs

No features have been listed yet.

Unimus videos

New NMS Sync Logic in Unimus 2.4.0

More videos:

  • Review - Unimus 2.4 release overview
  • Review - Unimus in 2 min
  • Review - Unimus 2.0.0 release overview

Kayako videos

Good or Bad: Sadako Vs Kayako Review

More videos:

  • Review - Octo: Sadako VS Kayako - Review
  • Review - SADAKO VS KAYAKO (2017) 💀 Spoiler-Free Horror Movie Review

Category Popularity

0-100% (relative to Unimus and Kayako)
Network Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Configuration Auditing
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Unimus and Kayako.

What makes your product unique?

Unimus's answer

Unimus is an on-premise, multi-tenant, device agnostic NCM software that brings value and saves time. Disaster recovery and Change management together with Configuration auditing and Network Automation features, make Unimus a very robust network configuration management system.

What's the story behind your product?

Unimus's answer

Unimus came to this world in 2016. Our goal was to create a simple, user friendly, but powerful Network Automation and Network Config Management solution. Unimus now manages more than a million network devices across thousands of deployments around the world.

Our mission has since expanded to bring other new tools which are missing in the Networking industry to the market. We want to create software that will make life easier for net-admins around the world.

User comments

Share your experience with using Unimus and Kayako. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Unimus and Kayako

Unimus Reviews

We have no reviews of Unimus yet.
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Kayako Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Kayako is a customer service software platform that enables businesses to effectively manage and support their customers. It provides a suite of tools and features designed to streamline customer support processes and enhance the overall customer experience.
11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.

Social recommendations and mentions

Based on our record, Unimus seems to be a lot more popular than Kayako. While we know about 19 links to Unimus, we've tracked only 1 mention of Kayako. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unimus mentions (19)

  • Mixed Platform for Switches and Wireless Access Points
    I recently found out about unimus. It really works well to push configs and gather configs - you can see the changes for each config pull even across different devices. It runs as .exe or on a vm Check it out! Not even expensive - 1device 4,5€ a year or 7500€ a year unlimited. Source: about 1 year ago
  • Cisco Configuration Change Monitoring for Network Team
    Unimus would handle this nicely for you. It will build a versioned configuration history for your devices, and you can then see changepoints - when something changed, and what changed (including nice graphical diffs). Source: about 1 year ago
  • Track Changes on Switches/Routers/Firewalls
    Take a look at Unimus. It will generate a configuration timeline for your devices, you can generate diffs, and it will send config change notifications (including full graphical diffs in the change notification emails / Slack notifications). Also many other useful config management features in there. Source: about 1 year ago
  • Version control for configs yes or no?
    I forgot also Unimus. They are amazing 🤩. https://unimus.net. Source: about 1 year ago
  • What is the best way to make all cisco configs match?
    If you have zero netops experience (eg ansible) this will work: https://unimus.net/. Source: over 1 year ago
View more

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: over 2 years ago

What are some alternatives?

When comparing Unimus and Kayako, you can also consider the following products

RANCID - RANCID - Really Awesome New Cisco confIg Differ.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oxidized - configuration backup software (IOS, JunOS) - silly attempt at rancid

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

GenieACS - A fast and lightweight TR-069 Auto Configuration Server (ACS)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.