Software Alternatives & Reviews

UltraViewer VS iTop

Compare UltraViewer VS iTop and see what are their differences

UltraViewer logo UltraViewer

Computer Remote Control/Access Support software.

iTop logo iTop

By your side to ­empower your team and bring your ­customer service to another level
  • UltraViewer Landing page
    Landing page //
    2021-09-22
  • iTop Landing page
    Landing page //
    2022-08-04

iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your processes whether you want rather informal and pragmatic processes or a strict ITIL aligned behaviour.

The belief behind iTop is that a CMDB must be an operational tool. The only way for a CMDB to be accurate and up to date is to be used day-to-day by the IT teams (support agents, IT engineers, etc.). Moreover, the more the CMDB is integrated with other IT tools (monitoring systems, reporting tools, automated inventory, etc.), the better.

iTop features, what you can do with it:

  • Document your IT infrastructure and all the relationships between the various pieces and stakeholders of the infrastructure (servers, applications, network devices, virtual machines, contacts, locations…)
  • Manage incidents, user requests, planned outages…
  • Document IT services and contracts with external providers including service level agreements
  • Export all the information in a manual or scripted manner
  • Mass import (manually and using scripts) or synchronize/federate any data from external systems

iTop can be used by different types of persons:

  • Help Desk agents
  • Support engineers (1st level, 2nd level…)
  • Service managers
  • IT managers
  • End-users: a simplified “portal” interface is available to let them submit their requests directly.

UltraViewer videos

Cara Remote Komputer Jarak Jauh dengan UltraViewer (2019)

iTop videos

iTOP Electronic Spinning Top! Review

More videos:

  • Review - iTop Review: GTA San Andreas
  • Review - ITop Electronic Spinner Game Review for Character Options age 8+

Category Popularity

0-100% (relative to UltraViewer and iTop)
Remote Desktop
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Remote PC Access
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, UltraViewer seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UltraViewer mentions (14)

  • TeamViewer alternatives?
    With the fallout from FUD with TeamViewer, Management at the company I'm at has blocked TeamViewer. However, we have vendors that need access, and as long as it's not TeamViewer we have the OK to proceed forward.Some of my workmates are going for UltraViewer, does have the same results? Source: about 2 years ago
  • Is Ultraviewer a worthy alternative to TeamViewer?
    So, I've been searching for TeamViewer alternatives and the only one that seems to be on par is UltraViewer. Source: about 2 years ago
  • Closest Teamviewer alternative.
    So (also we are a non-profit, though it seems like most of these companies don't really give discounts) what is the software that has the closest to the ease of use and functionality of TeamViewer? And somewhat affordable (affordable equals a max of $500 a year, preferably allows as much as the free TeamViewer version does. I have been told to use UltraViewer, would you guys recommend it? Has anyone else used it?... Source: about 2 years ago
  • Teamviewer alternative
    Not sure if I should post this here. I'm looking for an alternative to Teamviewer, I would prefer a free opensource alternative but doesn't have to be. I would like it to be just an executable that they click on and I'm connected. I have tried Anydesk, and Parsec but I have not been satisfied. I am yet to try UltraViewer, I have heard it’s good, and I am hoping it will work. Do you guys have any other suggestions? Source: about 2 years ago
  • Alternative for Teamviewer
    Does anyone have any experience with the alternatives? We have been asked to switch to UltraViewer, has anyone used it before? Does it yield the same results? Source: about 2 years ago
View more

iTop mentions (0)

We have not tracked any mentions of iTop yet. Tracking of iTop recommendations started around Mar 2021.

What are some alternatives?

When comparing UltraViewer and iTop, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

join.me - Instant screen sharing. Instant Aha!

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.