HeartbeatRM is a complete remote access and support platform that allows you to manage computers located in multiple locations easily and securely. Android and iOS apps are also available to support your device management. You install a simple executable on the system you want to manage and it shows up automatically in your web console once that system has internet access. No special firewall rule configuration required. Our agent is supported on Windows and Linux operating systems. You can remotely access the user's desktop, run a console or PowerShell session, access and manage the file system, execute live commands or scripts or even schedule them to run at a specific day or time on one system or up to 100. A proxy feature is also available which allows you to access local network web resources as if you're on the remote device's local network.
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HeartbeatRM's answer:
HeartbeatRM is a simple to use cloud-native remote access and management platform designed to give our users powerful control over their fleet of systems where ever they're located at without complicated configuration requirements. Whether you're a large organization with thousands of systems, an ISV trying to support your own software and system customers, or a home user just trying to support your grandparents across the country, HeartbeatRM gives you the tools you need.
Based on our record, UltraViewer seems to be more popular. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
With the fallout from FUD with TeamViewer, Management at the company I'm at has blocked TeamViewer. However, we have vendors that need access, and as long as it's not TeamViewer we have the OK to proceed forward.Some of my workmates are going for UltraViewer, does have the same results? Source: about 2 years ago
So, I've been searching for TeamViewer alternatives and the only one that seems to be on par is UltraViewer. Source: about 2 years ago
So (also we are a non-profit, though it seems like most of these companies don't really give discounts) what is the software that has the closest to the ease of use and functionality of TeamViewer? And somewhat affordable (affordable equals a max of $500 a year, preferably allows as much as the free TeamViewer version does. I have been told to use UltraViewer, would you guys recommend it? Has anyone else used it?... Source: about 2 years ago
Not sure if I should post this here. I'm looking for an alternative to Teamviewer, I would prefer a free opensource alternative but doesn't have to be. I would like it to be just an executable that they click on and I'm connected. I have tried Anydesk, and Parsec but I have not been satisfied. I am yet to try UltraViewer, I have heard it’s good, and I am hoping it will work. Do you guys have any other suggestions? Source: about 2 years ago
Does anyone have any experience with the alternatives? We have been asked to switch to UltraViewer, has anyone used it before? Does it yield the same results? Source: about 2 years ago
TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.
Simplehelp - Web based remote support software for a one time purchase with no subscription.
AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.
ShowMyPC - Remote Support and Desktop Sharing
join.me - Instant screen sharing. Instant Aha!
Syncro - Syncro is a fully-armed PSA + RMM + Remote platform designed specifically for MSPs.