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Ultimate Member VS Pointel DCCM

Compare Ultimate Member VS Pointel DCCM and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Ultimate Member logo Ultimate Member

The easiest way to create powerful online communities and beautiful user profiles with WordPress.

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • Ultimate Member Landing page
    Landing page //
    2023-07-07
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

Ultimate Member videos

+ Add

Ultimate Membership Pro Review & Tutorial

More videos:

  • Tutorial - Ultimate member plugin tutorial : How to build member sites using ultimate member. #ultimatemember
  • Tutorial - Ultimate Member Plugin: How to Customize WordPress Registration Page

Pointel DCCM videos

+ Add

Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to Ultimate Member and Pointel DCCM)

Ultimate Member

Pointel DCCM

Project Management
100 100%
Project Management
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Membership Management
100 100%
Membership Management
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using Ultimate Member and Pointel DCCM. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Ultimate Member seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ultimate Member mentions (6)

  • Memebership plugins
    I've looked at https://ultimatemember.com/, but it seems to be pretty darn pricy. Source: about 1 year ago
  • Can I use User Profiles to set up short bio links attached to articles?
    You could use the Ultimate Member plugin for that. They actually provide a great documentation: https://ultimatemember.com/. Source: about 1 year ago
  • How to put my blog behind an email subscription form?
    Member plugins can get pretty complicated but take a look at https://ultimatemember.com/. Source: over 1 year ago
  • ULTIMATE MEMBER PRO FREE DOWNLOAD
    Lightweight and highly extendible, Ultimate Member will enable you to create almost any type of site where users can join and become members with absolute ease. Source: over 1 year ago
  • Buddypress vs. Peepso vs. Buddyboss - Building a social community
    Https://ultimatemember.com is a great alternative to buddypress. Source: almost 3 years ago
View more

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

What are some alternatives?

When comparing Ultimate Member and Pointel DCCM, you can also consider the following products

MemberPress - Easy to use WordPress Membership Plugin. Powerful Membership Software seamlessly integrates with WordPress, Stripe, PayPal and Authorize.net.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Paid Memberships Pro - The complete membership solution for your WordPress site.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

WP User Frontend - The Ultimate Frontend Solution for WordPress to let your users manage everything from Frontend!

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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