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uContact VS West Cloud Contact Pro

Compare uContact VS West Cloud Contact Pro and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.
  • uContact Landing page
    Landing page //
    2022-08-06
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02

uContact videos

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Full Experience Demo uContact

West Cloud Contact Pro videos

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Category Popularity

0-100% (relative to uContact and West Cloud Contact Pro)

uContact

West Cloud Contact Pro

Communication
84 84%
Communication
16% 16
VoIP
100 100%
VoIP
0% 0
Work Management
0 0%
Work Management
100% 100
Phone System
100 100%
Phone System
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and West Cloud Contact Pro

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

West Cloud Contact Pro Reviews

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What are some alternatives?

When comparing uContact and West Cloud Contact Pro, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

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