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uContact VS Scorebuddy

Compare uContact VS Scorebuddy and see what are their differences

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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
  • uContact Landing page
    Landing page //
    2022-08-06
  • Scorebuddy Landing page
    Landing page //
    2023-06-17

uContact videos

+ Add

Full Experience Demo uContact

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Category Popularity

0-100% (relative to uContact and Scorebuddy)

uContact

Scorebuddy

Communication
50 50%
Communication
50% 50
VoIP
100 100%
VoIP
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Phone System
100 100%
Phone System
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Scorebuddy

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

Scorebuddy Reviews

We have no reviews of Scorebuddy yet.
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What are some alternatives?

When comparing uContact and Scorebuddy, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

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