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uContact VS Outreach

Compare uContact VS Outreach and see what are their differences

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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Outreach logo Outreach

Outreach Is Your Sales Communication Platform
  • uContact Landing page
    Landing page //
    2022-08-06
  • Outreach Landing page
    Landing page //
    2023-10-11

uContact videos

+ Add

Full Experience Demo uContact

Outreach videos

+ Add

Using Outreach.io For Outbound Marketing

More videos:

  • Review - Outreach Review & Play
  • Review - Outreach for Sales Development

Category Popularity

0-100% (relative to uContact and Outreach)

uContact

Outreach

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
VoIP
100 100%
VoIP
0% 0
Email Productivity
0 0%
Email Productivity
100% 100

User comments

Share your experience with using uContact and Outreach. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Outreach

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

Outreach Reviews

The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
Note: much the same as with Salesloft, it can be tempting to use Outreach’s calendar functionality if you’re already on the platform, but bear in mind that as a secondary feature built on top of the platform, it lacks the complexity needed for advanced teams.
Source: www.chilipiper.com

Social recommendations and mentions

Based on our record, Outreach seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

uContact mentions (0)

We have not tracked any mentions of uContact yet. Tracking of uContact recommendations started around Mar 2021.

Outreach mentions (13)

  • Solving the argument between Calling vs Email outreach
    Theres tons of tools to make the email personalizing faster. I.e lavender autobound.ai etc. And sequences like outreach.io / salesloft. Source: 11 months ago
  • Advice
    A solid playbook for automating emails is using a sequencing tool like outreach.io and email writer like autobound.ai. Outreach manages the sending/replying/organizing and Autobound manages the actual content of the emails. Theres other products out there for this as well, these are just two that come to mind. Source: 11 months ago
  • I'm an SDR with a very low connection rate on the phones: i'm literally considering getting a part time job at call centre, perhaps crisis intervention
    Using outreach.io? Then free trial https://www.orum.com/ and power dial your way to call heaven. Source: over 1 year ago
  • Outreach.io
    Can you buy your own subscription to outreach.io and then pass the certification on your own? You might not need your employer's help. Source: over 1 year ago
  • AE Does Not Want Me to Prospect
    I do not have it, sorry! A lot of times I am very ADD with my sales self-study, and the video was tied to an outreach.io ad for content. Source: almost 2 years ago
View more

What are some alternatives?

When comparing uContact and Outreach, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Yesware - Sell smarter with email tracking and more

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

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