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uContact VS Oracle BPM Suite

Compare uContact VS Oracle BPM Suite and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Oracle BPM Suite logo Oracle BPM Suite

Oracle Business Process Management Suite provides a proven business-driven approach for creating end-to-end, efficient, and social business processes.
  • uContact Landing page
    Landing page //
    2022-08-06
  • Oracle BPM Suite Landing page
    Landing page //
    2023-09-25

uContact videos

+ Add

Full Experience Demo uContact

Oracle BPM Suite videos

+ Add

Upgrading Oracle BPM Suite to 12c, Video 1: Overview of Upgrading to Oracle BPM Suite 12c

More videos:

  • Review - Oracle BPM Suite Pros & Cons

Category Popularity

0-100% (relative to uContact and Oracle BPM Suite)

uContact

Oracle BPM Suite

Communication
100 100%
Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
VoIP
100 100%
VoIP
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Oracle BPM Suite

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

Oracle BPM Suite Reviews

We have no reviews of Oracle BPM Suite yet.
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What are some alternatives?

When comparing uContact and Oracle BPM Suite, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Sensus BPM Online - Online Business Process Management system

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Timereaction - Collaborative workflow & communication solution

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Tibco ActiveMatrix BPM - Tibco ActiveMatrix BPM is designed to coordinate process flows that determine how assets work together, our high-performance solutions helps control work comprehensively.

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