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uContact VS NectarDesk

Compare uContact VS NectarDesk and see what are their differences

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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

NectarDesk logo NectarDesk

Call center software in the cloud
  • uContact Landing page
    Landing page //
    2022-08-06
  • NectarDesk Landing page
    Landing page //
    2023-06-19

uContact videos

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Full Experience Demo uContact

NectarDesk videos

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Category Popularity

0-100% (relative to uContact and NectarDesk)

uContact

NectarDesk

Communication
75 75%
Communication
25% 25
VoIP
100 100%
VoIP
0% 0
Enterprise Communication
54 54%
Enterprise Communication
46% 46
Phone System
100 100%
Phone System
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and NectarDesk

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

NectarDesk Reviews

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What are some alternatives?

When comparing uContact and NectarDesk, you can also consider the following products

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

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