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uContact VS Digium

Compare uContact VS Digium and see what are their differences

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uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Digium logo Digium

Digium offers IP phones, business phone systems, such as Switchvox IP PBX, and custom communications solutions for Asterisk.
  • uContact Landing page
    Landing page //
    2022-08-06
  • Digium Landing page
    Landing page //
    2023-06-19

uContact videos

+ Add

Full Experience Demo uContact

Digium videos

+ Add

Top 4 IP Phones from Digium & Sangoma 2020 (Unboxing & Review)

More videos:

  • Review - VoIP Supply Review | Digium A-Series IP Phones
  • Review - Digium Switchvox Video Review / Unboxing

Category Popularity

0-100% (relative to uContact and Digium)

uContact

Digium

Communication
81 81%
Communication
19% 19
VoIP
85 85%
VoIP
15% 15
Cloud Business Telephony
0 0%
Cloud Business Telephony
100% 100
Phone System
100 100%
Phone System
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare uContact and Digium

uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

Digium Reviews

We have no reviews of Digium yet.
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What are some alternatives?

When comparing uContact and Digium, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Melrose Labs CloudPBX - Advanced Hosted Cloud PBX for Your Team.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

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