Software Alternatives & Reviews
Register | Login

Trooya VS Alphachat.ai

Compare Trooya VS Alphachat.ai and see what are their differences

Umso
The Website Builder for Startups featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Trooya logo Trooya

Trooya is a cloud-based social media contact center that enables users to respond to customers, resolve their issues and earn their goodwill.

Alphachat.ai logo Alphachat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.
  • Trooya Landing page
    Landing page //
    2019-11-12
  • Alphachat.ai Landing page
    Landing page //
    2023-01-15

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels. Measure and increase resolution rate. Reduce agent workload and leave FAQ answering to the AI. Increase deflection rate in chat. Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data. Make customers happy Immediate answers to questions 24/7 Intent detection and Natural Language Understanding. Measure AI answer quality. Answers in every language. Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).

Category Popularity

0-100% (relative to Trooya and Alphachat.ai)

Trooya

Alphachat.ai

Social Media Tools
100 100%
Social Media Tools
0% 0
Tool
0 0%
Tool
100% 100
Social Media Marketing
100 100%
Social Media Marketing
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Trooya and Alphachat.ai. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Trooya and Alphachat.ai, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Swat.io - Plan and approve your content marketing strategy – Streamline your community management.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Loading...