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Trakdesk VS SupportBee

Compare Trakdesk VS SupportBee and see what are their differences

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Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Trakdesk logo Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support

SupportBee logo SupportBee

SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!
  • Trakdesk Landing page
    Landing page //
    2019-03-19
  • SupportBee Landing page
    Landing page //
    2021-10-11

Trakdesk videos

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SupportBee videos

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Introduction to SupportBee

More videos:

  • Review - moustach.io review of supportbee.com
  • Review - A tour of SupportBee's Insightly integration

Category Popularity

0-100% (relative to Trakdesk and SupportBee)

Trakdesk

SupportBee

Customer Support
8 8%
Customer Support
92% 92
Help Desk
7 7%
Help Desk
93% 93
Customer Service
23 23%
Customer Service
77% 77
Help Desk And Ticketing
5 5%
Help Desk And Ticketing
95% 95

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Trakdesk and SupportBee

Trakdesk Reviews

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SupportBee Reviews

11 Best Customer Service Software & Apps You Need in 2022
SupportBee offers affordable ticketing software for businesses of all sizes. With a shared inbox, knowledge base, and a customer portal, SupportBee makes it easy to track and manage issues.Â
Source: krisp.ai
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
SupportBee is designed like an email app, with labels, HTML email rendering, and Gmail-style shortcuts. You can save snippets of text to quickly fill out important parts of email replies, mixing and matching snippets for each part of your reply instead of relying on full canned replies. With simple filtering to send tickets to the right team member, and SupportBee...
Source: zapier.com

What are some alternatives?

When comparing Trakdesk and SupportBee, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Maian Support - Free responsive PHP Helpdesk System

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Churndown - Gather actionable feedback in one click

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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