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Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Dr.Explain - Dr.Explain software is a help file authoring tool.
Maian Support - Free responsive PHP Helpdesk System
WinCHM - Creating CHM file, Make CHM file, Web Help. WinCHM Pro - Help authoring software (CHM, WebHelp, DOC, PDF) . With this powerful tool you can not only create chm file from scratch, but also convert a set of existing HTML files to a chm file.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.