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TouchBistro VS NetSuite RMS

Compare TouchBistro VS NetSuite RMS and see what are their differences

TouchBistro logo TouchBistro

iPad based Point of Sale solution for restaurants

NetSuite RMS logo NetSuite RMS

NetSuite RMS is a single cloud-based solution to manage retail business across all channels and touchpoints.
  • TouchBistro Landing page
    Landing page //
    2023-09-13
  • NetSuite RMS Landing page
    Landing page //
    2021-12-11

TouchBistro features and specs

  • User-Friendly Interface
    TouchBistro offers an intuitive and easy-to-navigate interface, making it accessible for staff of varying technical proficiency. This can result in quicker staff training and smoother operations.
  • iPad Compatibility
    The system is designed to work seamlessly with iPads, ensuring mobility and flexibility in a fast-paced restaurant environment. Servers can easily take orders and process payments directly at the table.
  • Comprehensive Features
    TouchBistro provides a wide range of features, including inventory management, menu customization, and customer relationship management (CRM). These features help streamline restaurant operations and enhance the customer experience.
  • Offline Mode
    The system operates even without an Internet connection, allowing restaurants to continue their operations uninterrupted in case of connectivity issues.
  • Strong Customer Support
    TouchBistro offers robust customer support services, including 24/7 phone support, training resources, and an online help center to assist with troubleshooting and optimization.

Possible disadvantages of TouchBistro

  • Subscription Cost
    The pricing model is subscription-based, which may be costly for small restaurants, especially those operating on a tight budget.
  • Hardware Requirements
    While the iPad compatibility is a pro, it also means that restaurants need to invest in Apple hardware, which can be more expensive than alternatives.
  • Limited Integrations
    TouchBistro has fewer integrations with third-party applications compared to some other POS systems. This may limit its adaptability for restaurants that rely on multiple software solutions for different aspects of their business.
  • Complex Initial Setup
    The initial setup and customization process can be complex and time-consuming, which might be challenging for restaurants without dedicated IT staff.
  • Learning Curve
    Despite its user-friendly design, the system's extensive features can create a steep learning curve for staff, requiring comprehensive training and adjustment time.

NetSuite RMS features and specs

  • Comprehensive Integration
    NetSuite RMS offers seamless integration capabilities with other NetSuite solutions which ensures that all business processes are aligned and data is consistent across the platform.
  • Cloud-Based Accessibility
    As a cloud-based solution, NetSuite RMS allows users to access the system from anywhere with internet connectivity, supporting remote work and distributed teams.
  • Real-Time Data
    The system provides real-time visibility into inventory and sales across locations, enabling businesses to make informed decisions quickly.
  • Scalability
    NetSuite RMS can scale with the business, supporting the needs of growing businesses by accommodating an increasing number of users and transaction volumes.
  • Customization
    The platform allows for a high degree of customization, so businesses can tailor the system to meet specific industry and operational needs.

Possible disadvantages of NetSuite RMS

  • High Cost
    The upfront and ongoing costs of NetSuite RMS can be high, which may not be affordable for small businesses or startups.
  • Complexity
    Due to its comprehensive features, NetSuite RMS can be complex to implement and manage, requiring significant time and expertise.
  • Learning Curve
    Users may face a steep learning curve to fully utilize the extensive functionality of the system, necessitating additional training.
  • Customization Challenges
    While customizable, making changes to the system can be complex and may require professional services, leading to potential delays and additional costs.
  • Dependency on Internet Connectivity
    As a cloud-based solution, consistent and reliable internet connectivity is required, which can be a limitation in areas with poor internet infrastructure.

Analysis of TouchBistro

Overall verdict

  • Overall, TouchBistro is a strong choice for restaurants seeking a reliable and versatile POS system. Its industry-specific features, ease of use, and customer support make it a popular choice among restaurateurs. However, potential users should evaluate their specific needs and compare them with TouchBistro's offerings to ensure it is the right fit for their establishment.

Why this product is good

  • TouchBistro is considered a good point-of-sale (POS) system because it is specifically designed for the restaurant industry. It offers an intuitive interface, robust features tailored for various types of dining establishments, and seamless integration with other restaurant management systems. The platform supports tableside ordering, menu management, and reporting, which can enhance operational efficiency and customer experience.

Recommended for

    TouchBistro is recommended for small to medium-sized restaurants, cafes, bars, and food trucks. It's particularly well-suited for full-service and quick-service establishments that require efficient order management and customer interaction features. Businesses looking for a cloud-based solution with offline capabilities will also find TouchBistro appealing.

TouchBistro videos

Touchbistro POS App Demo Walkthrough

More videos:

  • Review - This Is TouchBistro - full video
  • Review - Performing Table Service with TouchBistro

NetSuite RMS videos

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Category Popularity

0-100% (relative to TouchBistro and NetSuite RMS)
Payments Processing
97 97%
3% 3
POS
95 95%
5% 5
Marketing Platform
100 100%
0% 0
Payment Platform
95 95%
5% 5

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TouchBistro and NetSuite RMS

TouchBistro Reviews

POS: Best Point of Sale System Software for Small businesses
TouchBistro is an iPad POS for restaurants. It is designed specifically for restaurants.
Source: qpe.co.in
Best Restaurant POS Systems For 2019
TouchBistro has core features and add-ons that help restaurants keep patrons and staff safe during COVID, including an in-house online ordering system that’s free for the first 12 months. The system doesn’t accept online payments (customers must pay when they pick up), but if that doesn’t work for you, TouchBistro also integrates with third-party delivery services....

NetSuite RMS Reviews

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What are some alternatives?

When comparing TouchBistro and NetSuite RMS, you can also consider the following products

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Square for Retail - Point-of-sale app & set of tools for retail businesses

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

LS Nav - LS Nav is an end-to-end retail management system that gives retailers all the functionalities to manage business operations.

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

RQ - RQ by iQmetrix is a cloud-based retail management system for your business that allows you to manage every aspect of your business from inventory, staff, and sales.