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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ReadNotify - ReadNotify enables the user to know when email is sent and the reciever reads the email.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intelliverse Email Tracker - Intelliverse Email Tracker provides insights to increase the productivity of your emails.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Komiko - Komiko is a sales intelligence solution to drive sales, retention and expansion.