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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
appfigures - Cross-platform app store analytics for all of your mobile apps.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
App Annie - App Annie is a marketing analytics tool available for apps of all kinds. With App Annie, you can track sales, traffic, and a variety of other factors pertinent to monitoring an app's trajectory.