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Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Optimizely - A/B testing you'll actually use.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
VWO - Use VWO to tweak, optimize & personalize your website with minimal IT help.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.