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Tookan VS ServiceBench

Compare Tookan VS ServiceBench and see what are their differences

Tookan logo Tookan

Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and reduce operational costs.

ServiceBench logo ServiceBench

Warranty Claim Management Software.
  • Tookan Landing page
    Landing page //
    2022-06-17

Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking.

Business interfaces powered by Tookan:

  1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity.

  2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust.

  3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed.

  4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.

  • ServiceBench Landing page
    Landing page //
    2022-07-25

Tookan features and specs

  • Comprehensive Fleet Management
    Tookan offers a robust suite of tools for managing fleets, including route optimization, real-time tracking, task allocation, and automated dispatch, making it easier to oversee logistics operations.
  • Integration Capabilities
    Tookan integrates with various third-party applications such as Stripe, Zoho CRM, and Twilio, allowing businesses to streamline operations and enhance functionality through seamless data sharing.
  • Customizable Workflows
    The platform offers flexible customization options, enabling users to tailor workflows, notifications, and task parameters to fit their specific business needs.
  • User-Friendly Interface
    Tookan boasts a straightforward and intuitive user interface, reducing the learning curve for new users and making it easy for teams to adopt and use effectively.
  • Real-Time Analytics
    The platform provides detailed analytics and reporting tools, allowing businesses to monitor performance metrics in real-time and make data-driven decisions.

Possible disadvantages of Tookan

  • Pricing Structure
    For small businesses or startups, Tookan's pricing can be relatively high, especially if advanced features or higher task volumes are required.
  • Limited Offline Capabilities
    The platform's functionality is heavily dependent on internet connectivity, which can be a disadvantage in regions with poor network coverage.
  • Complexity of Advanced Features
    While Tookan offers a wide array of features, some advanced functionalities can be complex and may require additional training or support to utilize effectively.
  • Customer Support Responsiveness
    Users have reported occasional delays in customer support response times, which can be an issue when immediate assistance is required.
  • Limited Custom Reporting
    Although the platform offers real-time analytics, some users have found the custom report generation options to be less flexible than expected.

ServiceBench features and specs

No features have been listed yet.

Analysis of Tookan

Overall verdict

  • Tookan is a reliable and efficient solution for businesses looking to optimize their field operations. Its comprehensive features make it a strong contender in the logistics software space, especially for those who need customizable and scalable solutions. Nonetheless, businesses should consider the complexity of their needs and ensure they have the resources to effectively utilize its advanced functionalities.

Why this product is good

  • Tookan, developed by Jungleworks, is a comprehensive operations management platform designed to streamline delivery and field service operations. It offers features like real-time tracking, route optimization, task automation, and analytics. It integrates well with existing systems to enhance productivity and efficiency while providing an exceptional customer experience. The platform is highly customizable, catering to various industry needs such as logistics, transportation, and on-demand services. Users appreciate the robust customer support, ease of use, and the capability to handle a large volume of tasks efficiently. However, some users may find the advanced features complex, requiring a learning curve.

Recommended for

    Tookan is ideal for businesses in the logistics, transportation, and on-demand sectors that require efficient fleet management and delivery solutions. It is particularly beneficial for startups and SMEs looking to scale operations, as well as larger enterprises that need a capable and customizable platform to handle complex logistics challenges.

Tookan videos

Tookan- Delivery Management Platform Demo

More videos:

  • Review - Introduction to Tookan (Delivery Management Platform)
  • Demo - Tookan + Yelo - Demo | Jungleworks

ServiceBench videos

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Category Popularity

0-100% (relative to Tookan and ServiceBench)
Field Service Management
Sales Force Automation
Sales Automation
98 98%
2% 2
Delivery Management System

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tookan and ServiceBench

Tookan Reviews

Top 3 and More – Best Delivery Management Software of 2022
Tookan is a cloud-based delivery management software designed for businesses of all sizes. Allows users to schedule and assign tasks to agents. Enables agents to access clients information and update tasks about delivery of the products. Also allows users to send tracking IDs to customers via emails and SMS. Tookan delivery management software enables agents to collect...

ServiceBench Reviews

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What are some alternatives?

When comparing Tookan and ServiceBench, you can also consider the following products

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

ManageMart - Cloud Field Service Management software is a best-in-class solution that can help your business to grow. Invoicing, Estimating, Scheduling, Billing & Routes.

Service Cloud Field Service - Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.

Oracle Siebel Field Service - Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.