Software Alternatives, Accelerators & Startups

Tookan VS Oracle Siebel Field Service

Compare Tookan VS Oracle Siebel Field Service and see what are their differences

Tookan logo Tookan

Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and reduce operational costs.

Oracle Siebel Field Service logo Oracle Siebel Field Service

Oracle's Siebel Field Service enables businesses to dramatically enhance their customer service offerings.
  • Tookan Landing page
    Landing page //
    2022-06-17

Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking.

Business interfaces powered by Tookan:

  1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity.

  2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust.

  3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed.

  4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.

  • Oracle Siebel Field Service Landing page
    Landing page //
    2023-07-21

Tookan features and specs

  • Comprehensive Fleet Management
    Tookan offers a robust suite of tools for managing fleets, including route optimization, real-time tracking, task allocation, and automated dispatch, making it easier to oversee logistics operations.
  • Integration Capabilities
    Tookan integrates with various third-party applications such as Stripe, Zoho CRM, and Twilio, allowing businesses to streamline operations and enhance functionality through seamless data sharing.
  • Customizable Workflows
    The platform offers flexible customization options, enabling users to tailor workflows, notifications, and task parameters to fit their specific business needs.
  • User-Friendly Interface
    Tookan boasts a straightforward and intuitive user interface, reducing the learning curve for new users and making it easy for teams to adopt and use effectively.
  • Real-Time Analytics
    The platform provides detailed analytics and reporting tools, allowing businesses to monitor performance metrics in real-time and make data-driven decisions.

Possible disadvantages of Tookan

  • Pricing Structure
    For small businesses or startups, Tookan's pricing can be relatively high, especially if advanced features or higher task volumes are required.
  • Limited Offline Capabilities
    The platform's functionality is heavily dependent on internet connectivity, which can be a disadvantage in regions with poor network coverage.
  • Complexity of Advanced Features
    While Tookan offers a wide array of features, some advanced functionalities can be complex and may require additional training or support to utilize effectively.
  • Customer Support Responsiveness
    Users have reported occasional delays in customer support response times, which can be an issue when immediate assistance is required.
  • Limited Custom Reporting
    Although the platform offers real-time analytics, some users have found the custom report generation options to be less flexible than expected.

Oracle Siebel Field Service features and specs

  • Comprehensive Functionality
    Oracle Siebel Field Service offers a wide range of functionalities including scheduling, dispatch, inventory management, and real-time updates, providing a one-stop solution for field service management.
  • Integration Capabilities
    The platform can be seamlessly integrated with other Oracle products and third-party applications, ensuring smooth data flow and improved operational efficiency.
  • Customizability
    Siebel Field Service provides extensive customization options, allowing businesses to tailor the system to meet their specific needs and operational requirements.
  • Scalability
    The solution is designed to scale with business growth, making it suitable for both small enterprises and large organizations with extensive field service requirements.
  • Mobile Support
    Field technicians can access the system via mobile devices, providing real-time updates and maintaining productivity even when on the move.

Possible disadvantages of Oracle Siebel Field Service

  • Complex Implementation
    Implementing Oracle Siebel Field Service can be time-consuming and complex, often requiring expert support and significant internal resources.
  • High Cost
    The comprehensive nature and advanced features of Oracle Siebel Field Service come with a high price tag, making it a costly investment for businesses.
  • Learning Curve
    The robust feature set results in a steep learning curve for users, necessitating extensive training and onboarding.
  • Limited Flexibility with Non-Oracle Products
    While integration with Oracle products is smooth, integrating with non-Oracle applications can be more challenging and may require additional customization.
  • Performance Issues
    Some users have reported performance issues, particularly with large data volumes or complex configurations which can affect overall efficiency.

Tookan videos

Tookan- Delivery Management Platform Demo

More videos:

  • Review - Introduction to Tookan (Delivery Management Platform)
  • Demo - Tookan + Yelo - Demo | Jungleworks

Oracle Siebel Field Service videos

No Oracle Siebel Field Service videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Tookan and Oracle Siebel Field Service)
Field Service Management
44 44%
56% 56
Sales Force Automation
44 44%
56% 56
Sales Automation
44 44%
56% 56
Delivery Management System

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tookan and Oracle Siebel Field Service

Tookan Reviews

Top 3 and More – Best Delivery Management Software of 2022
Tookan is a cloud-based delivery management software designed for businesses of all sizes. Allows users to schedule and assign tasks to agents. Enables agents to access clients information and update tasks about delivery of the products. Also allows users to send tracking IDs to customers via emails and SMS. Tookan delivery management software enables agents to collect...

Oracle Siebel Field Service Reviews

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What are some alternatives?

When comparing Tookan and Oracle Siebel Field Service, you can also consider the following products

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

ManageMart - Cloud Field Service Management software is a best-in-class solution that can help your business to grow. Invoicing, Estimating, Scheduling, Billing & Routes.

Service Cloud Field Service - Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.

Synchroteam - Synchroteam cloud based Field Service Management solution optimize costs, dispatch, scheduling and reporting.