Tookan VS GorillaDesk

Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking.

Business interfaces powered by Tookan:

1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity.

2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust.

3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed.

4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.

GorillaDesk is a cloud-based field service management (FSM) solution designed for pest control. Lawn Care, and Pool Service businesses. Key features include:

• Job Scheduling
• Routing Optimization and Management
• Invoicing and Billing
• Appointment Scheduling & Confirmation
• Customer Portal
• Customer Review Generation
• Fleet Management or GPS Tracking
• Email and SMS
• Mobile App.

GorillaDesk helps users to keep track of their devices by attaching barcodes to traps and other related equipment. The solution also helps users to create jobs, assign them to a particular team member, attach files from external accounts, and access the customer data from multiple devices.

Additionally, GorillaDesk features a drag-and-drop calendar and provides users with functionalities such as email automation, document management, and cost estimation. Users are also offered mobile applications for iOS and Android devices that enable them to remotely manage their business operations. Supported integrations include QuickBooks, Stripe, Amazon web services, and more.

Services are offered on a monthly subscription basis that includes support via phone, FAQs, and online live chat.