OpenTable Infuriates Restaurants With Fake Reservations Scheme
In addition to Reserve, OpenTable rivals include Resy (a company started by Eater co-founder Ben Leventhal) and Tock. In wooing restaurants, these reservation-booking services promise they’ll keep costs low while offering restaurants exposure. They also purport to reduce the risk of no-shows, which are a well-documented huge problem in the restaurant industry, costing...