Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use a third-party service like callrail or calltrackingmetrics. There are many competitors to those two as well to pick from. Source: about 3 years ago
Synthesio - Synthesio is a social intelligence tool or a marketing software that is specially made for the purpose of social media monitoring and social analytics.
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
Swift Social - All-in-One Social Media Growth and Management Tool
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Opteo - Opteo searches for statistically significant patterns in an account and creates "optimization tasks" to improve account performance.
Genesys Engage - Contact Center Operations