ThinkSimon.com.au VS PAQATO

Simon is a platform that makes communicating with employees, members and customers. Think of Simon as a dynamic part of your team. Simon is an assistant who can help you create, automate and integrate touchpoints that deliver and collect information in the most helpful manner possible – all while providing the best user experience.

By mapping out, templating and streamlining your communications process, Simon allows you to focus on engagement, rather than handling paperwork. With an intuitive set-up and ongoing support, your workflows can be as simple or as involved as you need.

With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.