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Don't Make Me Think - Originally written in 2000, Don't Make Me Think is one of the original books on web design and usability. Although it's been around for a while, the goals and lessons of the book are universal and apply to websites today.
Interactive Customer Service Report 2020 - Customer service metrics and insights in the form of web app
Coursera - "Compilers" by Stanford - The course explores how high-level languages are compiled to low-level assembly.
Customer Service Quotes by Freshworks - Twitter for Quotes 😎😎
The Elements of Typographic Style - The primary form of communication on the web is through text which makes typography one of the most important aspects to design for.
UX Quotes - Inspiring UX design quotes in every new Chrome tab.