You know those "thank you" messages customers send after a ticket's solved?
Yeah, they're nice, sure. But they reopen the ticket. An agent gotta check and solve it again.
Small task, you're right. But thousands of them? That's a bunch of time and costs you just don't need!
🚨 It's time to stop wasting your efforts on resolving them manually. 🚨
Introducing the Thank You GPT app: If a previously solved ticket is reopened by a "thank you" message without any additional request, Thank You GPT re-solves the ticket before it gets assigned to a new agent. So you can reduce the ticket backlog and focus on more important tickets.
Take a look at the app in action: ty
Who is this for? 👉🏼 Are you dealing with upwards of 1,000 customer tickets per month?
👉🏼 Are you ready to use AI to solve tickets that do not require a human’s attention?
👉🏼 Do you want to show off your best “thank you”s and motivate your team?
If you answered “Yes” to one or more of these questions, Thank You GPT is for you!
Trusted By: tl
How does it work? 👀 The app reviews all your re-opened tickets.
🧠 It uses GPT-4 to identify all the different ways customers say “thank you” in all languages.
✅ The app automatically re-solves the tickets that contain only a “thank you” message, with no additional customer requests or questions.
Here are some examples: te
Get the most out of your last interaction with your customers: On top of auto solving 'thank you' tickets, you can also use:
✍🏼 Friendly Responder: Send a customized and friendly response to the happy customer who just thanked you.
👏🏽 Smart Reviews: Identify and tag super-duper-satisfied customers so you can send them a review request. This is a great way to boost your Trustpilot, G2, Apple Appstore, and Google Play ratings.
💪🏽 Motivation Booster: Share the best “thank you”s with the team with a click of a button. This is great for boosting their motivation by showing them their success.
No features have been listed yet.
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