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Textnow.com VS Dialpad

Compare Textnow.com VS Dialpad and see what are their differences

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Textnow.com logo Textnow.com

It lets you text your friends, aka my only source of happiness

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Textnow.com Landing page
    Landing page //
    2022-03-09
  • Dialpad Landing page
    Landing page //
    2023-05-12

Textnow.com

Website
textnow.com
Pricing URL
-
Release Date
2009 January
Startup details
Country
Canada
State
Ontario
City
Waterloo
Founder(s)
Derek Ting
Employees
100 - 249
Edit details

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

Textnow.com features and specs

  • Free Phone Number and Text
    TextNow provides users with a free phone number that can be used for texting and calling within the U.S. and Canada, helping users save on communication costs.
  • Wi-Fi Calling
    The service allows users to make calls over Wi-Fi, which can be beneficial for those in areas with poor cellular reception.
  • Cross-Platform Availability
    TextNow is available on various platforms, including iOS, Android, and web browsers, providing users with flexibility in how they access their messages and calls.
  • Affordable Premium Options
    TextNow offers premium plans at competitive prices, which include additional features like ad-free experiences and voicemail transcription.
  • Free Voicemail
    Users get access to a voicemail feature without additional charges, allowing them to receive and manage voice messages conveniently.

Possible disadvantages of Textnow.com

  • Ad-Supported Free Version
    The free version of TextNow includes ads, which can be distracting and may hinder the user experience for some people.
  • Limited International Calling
    While domestic services are free, international calling may incur charges, limiting its usefulness for users needing frequent global communication.
  • Variable Call Quality
    The quality of calls can vary depending on Wi-Fi or network conditions, leading to inconsistent call experiences.
  • Data and Privacy Concerns
    As with many free services, there are concerns about how TextNow handles user data and privacy, especially given that the app relies on ads.
  • Features Locked Behind Paywall
    Some of the more useful features, such as ad removal and call forwarding, require a premium subscription.

Dialpad features and specs

  • Unified Communications
    Dialpad offers a comprehensive suite of communication tools, including voice calls, video conferencing, messaging, and contact center solutions, all in one platform, enabling streamlined business communications.
  • AI-Powered Features
    The platform includes AI-driven features such as real-time transcription, voice recognition, and sentiment analysis, which can enhance productivity and provide valuable insights.
  • Mobile and Desktop Compatibility
    Dialpad is accessible on multiple devices, including desktop, mobile, and web applications, allowing flexibility and ease of use for remote and mobile workers.
  • Integration Capabilities
    Dialpad integrates with a wide range of third-party applications, including Google Workspace, Microsoft 365, and CRM systems, facilitating seamless workflow management.
  • Scalability
    Dialpad can scale with your business, offering solutions suitable for small businesses as well as large enterprises, allowing for growth without needing to switch platforms.

Possible disadvantages of Dialpad

  • Cost
    While Dialpad offers a robust set of features, its pricing may be higher compared to other VoIP solutions, which might be a concern for small businesses with limited budgets.
  • Learning Curve
    The wide range of features can present a learning curve for new users, requiring some time and training to fully utilize the platform’s capabilities.
  • Voice Quality
    Some users have reported occasional issues with call quality and reliability, which can be a concern for businesses that rely heavily on flawless voice communication.
  • Customer Support
    While Dialpad offers customer support, some users have experienced delays and difficulties in resolving issues quickly, which can affect business operations.
  • Advanced Features Cost Extra
    Certain advanced features and integrations may require additional fees, making the total cost higher if you need those functionalities.

Textnow.com videos

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Dialpad videos

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5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Textnow.com and Dialpad)

Textnow.com

Dialpad

Communication
14 14%
Communication
86% 86
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Social & Communications
100 100%
Social & Communications
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Textnow.com and Dialpad

Textnow.com Reviews

We have no reviews of Textnow.com yet.
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Dialpad Reviews

Top 10 Webex alternatives in 2024
Dialpad is an AI-powered platform known for offering abilities similar to or exceeding those of Webex. It allows business teams to communicate internally and with customers through multiple channels like video, voice, messaging, etc., through a single application. It has a mobile app, so it is more appropriate for organizations with a distributed workforce.
Source: www.rocket.chat
The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com

Social recommendations and mentions

Based on our record, Textnow.com seems to be more popular. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Textnow.com mentions (42)

  • As of about 15 minutes ago, I am now homeless. What’s the best course of action from here?
    Textnow.com is one example for online texting, and I bet you could use it on public wifi. You can use a virtual phone number (VOIP) without fees from the site. Just hope this can help a little. Source: almost 2 years ago
  • I feel like my issues are seriously invalidated and minimized by my non-muslim/non-religious friends
    Have an independent phone service from others. You can get a SIM card for $5 U.S. (price at time of this writing) an unlocked phone -phone not linked to a phone carrier service - at textnow.com or you can get the free phone app from Google's Play Store or the Apple Store at https://www.textnow.com/downloads. If you have an locked phone (phone tied to a phone carrier service), than you may be able to ask a customer... Source: almost 2 years ago
  • Been homeless for 12 days, starting to lose hope
    As for the immediate future I highly recommend that you sign up for temporary employment agencies as soon as possible so that immediate employment can happen until you hear back from more permanent jobs. This forum's comprehensive guide can help give you guidance on signing up fast for SNAP benefits for food support, Medicaid for medical insurance, emergency shelter listings, transportation assistance, listings... Source: almost 2 years ago
  • Free or Low Priced Additional Phone Number
    I recently moved to Texas from SF. I have 3 phone numbers with out of state area codes: my cell phone with https://www.h2owireless.com/ (which uses AT&T), a google voice, and a textnow.com phone number. Source: about 2 years ago
  • Update: I found these texts on my husbands phone. I don’t know if I’m being paranoid or not. (35f 38m)
    There are apps like textnow.com that will give you a free phone number with free texting. You could use that to text her from a different number. If she responds you'll know that your number was blocked on her phone. Source: about 2 years ago
View more

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

What are some alternatives?

When comparing Textnow.com and Dialpad, you can also consider the following products

TextNow - TextNow is a mobile virtual network operator (MVNO) that provides a free phone service to users by using other cellular networks coverage.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Dingtone - Dingtone is a free call and texting application for making unlimited calls and text messages to any number at the moment registered in any part of the world by any cellular company.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Talk360 - Talk360 is a best-in-class communication utility that offers a convenient way to connect with loved ones globally.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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