Our flagship, the AI-based Voicebot, is the smart solution for automated dialogues in sales, marketing, customer service, HR, and e-commerce. Our flexible virtual assistants, developed on our in-house telecommunications platform, automate conversations and workflows, send SMS, emails, or messages.
Key Benefits at a Glance: Cost Optimization: Automated communication saves costs for companies with over 2,000 monthly calls. Productivity Enhancement: Voicebot relieves teams from time-consuming tasks. Easy Scalability: Reach more people with fewer personnel for promotions or campaigns. Improved Response Rates and Customer Experience: The Voicebot responds instantly and personalizes responses.
High Customer Satisfaction: Over 50 projects with a 90% response rate and 70% answers during 4-minute calls. Experience the future of automation with TENIOS and our innovative Voicebot! Together, we shape smart communication and automation, making you the core of your business.
TENIOS Platform With our scalable Cloud Communications Platform, we offer a comprehensive suite of voice dialogue and telecommunications services in one place:
Interface for connecting Voicebots (e.g., Dialogflow, RASA) Voice API for integrating voice services and business applications into telephony SMS Messaging/SMS API International and geographic phone numbers Intelligent call routing, cloud call center applications, and IVR SIP trunk for your PBX
With PAQATO, online retailers offer their customers an outstanding shopping experience after the checkout and ensure maximum satisfaction. Personalized shipping notifications and a tracking page in their own store turn customers into loyal fans. Through proactive multi-channel communication, online stores exploit cross-selling potential during the shipping process and collect strong customer reviews. At the same time, smart shipment controlling allows online retailers to maintain a full overview of their shipping processes and reduce their service costs with transparent data. Today, over 1,000 e-commerce companies such as OTTO, Peek & Cloppenburg, ROSE Bikes and KoRo are already delighting their customers with outstanding after-sales experiences.
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