Software Alternatives & Reviews

Telzio VS Five9

Compare Telzio VS Five9 and see what are their differences

Telzio logo Telzio

Cloud phone systems to power business voice, SMS, and fax services. Online software for business VoIP solutions.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Telzio Landing page
    Landing page //
    2021-10-21
  • Five9 Landing page
    Landing page //
    2023-05-12

Telzio videos

Getting Started with Telzio Business Phone Systems

More videos:

  • Review - Telzio – #1 Cloud Phone System for Growing Companies
  • Tutorial - How to Set Up a Business Phone System with Telzio Call Flows

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Telzio and Five9)
Communication
7 7%
93% 93
VoIP
19 19%
81% 81
Enterprise Communication
11 11%
89% 89
Call Center Software
4 4%
96% 96

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Telzio and Five9

Telzio Reviews

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Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Five9 might be a bit more popular than Telzio. We know about 1 link to it since March 2021 and only 1 link to Telzio. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Telzio mentions (1)

  • Ring Central Vs. Microsoft Teams
    Telzio is a cloud based vendor you could consider. Very affordable, mobile app, supports voice, SMS and virtual faxhttps://telzio.com. Source: over 1 year ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Telzio and Five9, you can also consider the following products

Line2 - Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs