Telbee.io VS BoldDesk

Add a popup to your website to open a customised voice recorder, or create standalone pages you can link to from social media, podcasts, emails, QR codes and more. Your customers, visitors and community can speak their mind easily and naturally, then get on with their day - human communication, without the frustration!

Whether it’s sales questions, support needs, feedback, community interaction, testimonials or anything else where really hearing and relating matters, voice messaging makes it easy and convenient to listen to the people who matter most. Use the rich relationships and insights you build have more persuasive sales conversations, build your community, engage your advocates and more - all while saving time vs typing!

Listen to voice messages in a team inbox, or read them transcribed to text, then assign to the right person to respond. Continue the conversation by voice message, including text, images and links too if helpful - or give the customer a call or email if better for them. telbee has loads of features to customise your voice channels to fit your usage cases and brand, and to speed up your voice workflow.

Show your customers you care, and consistently delight them with personal, human and authentic service that speaks to them. Then watch your revenue rise!

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.