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TechExcel ServiceWise VS ServiceNow

Compare TechExcel ServiceWise VS ServiceNow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

TechExcel ServiceWise logo TechExcel ServiceWise

ServiceWise is a completely customizable internal helpdesk and IT Service Management (ITSM) solution.

ServiceNow logo ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
  • TechExcel ServiceWise Landing page
    Landing page //
    2021-10-26
  • ServiceNow Landing page
    Landing page //
    2022-07-12

TechExcel ServiceWise videos

+ Add

TechExcel ServiceWise 10 Sneak Peak

ServiceNow videos

+ Add

User Experience | What is ServiceNow and How Can It Help Me Do My Job?

More videos:

  • Review - ServiceNow Product Review
  • Tutorial - ServiceNow Application Review - How to Disable All Mandatory Form Fields Simultaneously in Madrid

Category Popularity

0-100% (relative to TechExcel ServiceWise and ServiceNow)

TechExcel ServiceWise

ServiceNow

Help Desk
3 3%
Help Desk
97% 97
Service Desk
6 6%
Service Desk
94% 94
Project Management
5 5%
Project Management
95% 95
IT Management
100 100%
IT Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TechExcel ServiceWise and ServiceNow

TechExcel ServiceWise Reviews

We have no reviews of TechExcel ServiceWise yet.
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ServiceNow Reviews

13 tools to use for DevSecOps automation
💰 ServiceNow is a cloud computing platform to help companies manage digital workflows for their operations. The ServiceNow node allows you to manage, among others, incidents, business services, and user roles.
Source: n8n.io
The Best Asset Management Software of 2017
Bottom Line: ServiceNow asset management is usable from a features perspective, but is burdened by a complex user interface that's mostly the result of it being part of a much larger business application framework.
Source: au.pcmag.com

Social recommendations and mentions

Based on our record, ServiceNow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TechExcel ServiceWise mentions (0)

We have not tracked any mentions of TechExcel ServiceWise yet. Tracking of TechExcel ServiceWise recommendations started around Mar 2021.

ServiceNow mentions (2)

  • Case creation via email
    The instance email address is tied to the instance name. Rename the instance and the email address also changes. You cannot change the email address otherwise. However, as mentioned, you can have a custom email address [something@yourdomain.com](mailto:something@yourdomain.com) forward to the instance email address. From a user perspective, they wouldn't be using a servicenow.com email address and you have to... Source: about 1 year ago
  • Is there a payment service that can be used in the Caribbean?
    Wrong sub, friend. This is for the product servicenow. Source: over 2 years ago

What are some alternatives?

When comparing TechExcel ServiceWise and ServiceNow, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

ProactivaNET Service Desk - Proactivanet is a comprehensive tool for IT Asset Management (ITAM) and IT service management (ITSM).

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

EasyVista - EasyVista provides ITSM, ITAM, ITFM and non-IT service delivery solution.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

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