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TeamViewer VS FixMe.IT

Compare TeamViewer VS FixMe.IT and see what are their differences

SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. featured
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  3. » Reviews
  4. » Alternatives

TeamViewer logo TeamViewer

TeamViewer lets you establish a connection to any PC or server within just a few seconds.

FixMe.IT logo FixMe.IT

Fast, easy and cost-effective remote support app built for delivering on-demand and unattended...
  • TeamViewer Landing page
    Landing page //
    2023-05-10
  • FixMe.IT Landing page
    Landing page //
    2022-11-07

TeamViewer features and specs

  • Cross-Platform Compatibility
    TeamViewer supports multiple operating systems including Windows, macOS, Linux, iOS, and Android, making it versatile for various user needs.
  • Ease of Use
    The interface is user-friendly and intuitive, which makes it easy for both technical and non-technical users to navigate and use the software.
  • Comprehensive Features
    The software offers a wide range of features including remote control, file transfer, VPN, and remote printing, which can address various remote support needs.
  • High Security
    TeamViewer uses end-to-end encryption, two-factor authentication, and other security measures to protect data and ensure safe remote connections.
  • Free for Personal Use
    TeamViewer offers a free version for personal, non-commercial use, allowing individual users to leverage its functionalities without cost.
  • Support for Multiple Users
    The software allows multiple users to connect to a single session, which can be beneficial for collaborative work or support scenarios.
  • Fast and Reliable Performance
    TeamViewer provides fast connection speeds and stable performance, minimizing lag and disruptions during remote sessions.

Possible disadvantages of TeamViewer

  • High Cost for Commercial Use
    The pricing for commercial licenses can be high, especially for small businesses, which can make it less affordable for some users.
  • Occasional Connection Issues
    Some users report occasional connection drops and latency issues, which can interrupt remote sessions.
  • Complex Licensing Model
    The licensing model can be complex and confusing, with various tiers and features that can be difficult to navigate for potential buyers.
  • Resource Intensive
    TeamViewer can be resource-intensive, potentially slowing down the performance of the host and client machines during remote sessions.
  • Limited Free Version
    The free version has limitations on functionality and usage time, which can restrict its utility for more extensive or professional use.
  • Privacy Concerns
    There have been concerns regarding privacy and data security, with some reports of unauthorized access, although these are relatively rare.

FixMe.IT features and specs

  • EaseOfUse
    FixMe.IT is known for its user-friendly interface, making it easy for technicians and end-users to connect and resolve issues quickly.
  • QuickSetup
    The setup process is straightforward and quick, allowing for rapid deployment and minimal downtime.
  • CrossPlatformSupport
    It supports multiple platforms, including Windows and Mac, providing flexibility for various users and devices.
  • SecurityFeatures
    Offers robust security features like end-to-end encryption and two-factor authentication, ensuring secure remote sessions.
  • MultiSessionHandling
    Technicians can handle multiple remote sessions simultaneously, boosting productivity and efficiency.
  • CostEffective
    Competitive pricing and cost-effectiveness compared to other remote support solutions.

Possible disadvantages of FixMe.IT

  • LimitedMobileSupport
    The mobile support options are limited compared to some competitors, potentially leaving out an important segment of users.
  • NoFileTransferResume
    If a file transfer is interrupted, there is no option to resume, which can be inconvenient for larger files.
  • BasicUserManagement
    User management features are somewhat basic, lacking more advanced administrative controls found in other solutions.
  • LatencyIssues
    Some users report latency issues during remote sessions, which can affect the smoothness of the support process.
  • NoChatBeforeSession
    Technicians cannot start a chat with the end user before initiating the remote session, which could optimize problem-solving steps.

Analysis of TeamViewer

Overall verdict

  • Overall, TeamViewer is considered a reliable and versatile tool for remote connectivity, offering a comprehensive set of features that are suitable for both personal and professional use. Its effectiveness and user-friendly interface are generally well-regarded by its users.

Why this product is good

  • TeamViewer is a popular remote access and support solution that is known for its ease of use, wide range of features, and robust security protocols. It allows users to remotely access and control computers, offer support, and collaborate with others across different devices and platforms. With features such as file transfer, screen sharing, and multi-language support, it caters to a broad audience from individual users to large enterprises.

Recommended for

  • IT professionals providing remote support
  • Remote workers needing access to office computers
  • Collaboration among team members in different locations
  • Personal users who need occasional remote access to their devices

Analysis of FixMe.IT

Overall verdict

  • FixMe.IT is generally considered a good option for those seeking an intuitive and cost-effective remote support solution. Its ability to provide quick and secure access to client computers is often highlighted as a significant advantage.

Why this product is good

  • FixMe.IT is a remote desktop solution that provides businesses and IT professionals with a reliable and user-friendly tool for remote support. It is known for its ease of use, affordability, and robust security features, making it a suitable choice for small to medium-sized businesses seeking efficient remote support capabilities.

Recommended for

    FixMe.IT is recommended for IT professionals, small to medium-sized businesses, and tech support teams who need a straightforward, secure, and budget-friendly remote desktop solution to assist clients or manage IT environments remotely.

TeamViewer videos

+ Add

Teamviewer Remote Access - How to use and Review

FixMe.IT videos

+ Add

Connecting to a remote support technician with FixMe.IT

More videos:

  • Tutorial - How to setup unattended access with FixMe.IT (updated)

Category Popularity

0-100% (relative to TeamViewer and FixMe.IT)

TeamViewer

FixMe.IT

Remote Desktop
94 94%
Remote Desktop
6% 6
Remote PC Access
93 93%
Remote PC Access
7% 7
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Monitoring Tools
86 86%
Monitoring Tools
14% 14

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeamViewer and FixMe.IT

TeamViewer Reviews

  1. cico3466
    · user at PCHardware ·
    First Organization

    TeamViewer is a beginner-friendly, feature-rich remote desktop management tool that boasts exceptional security features, an intuitive user interface, and a great selection of extra screen sharing and conferencing tools.

    🏁 Competitors: Microsoft Teams, AnyDesk
    👍 Pros:    Beginner-friendly interface
    👎 Cons:    Could be expensive for some
Top Remote Desktop Software for Gaming
TeamViewer is one of the most well-known remote desktop software worldwide. As one of the fastest remote desktop for gaming solutions, TeamViewer is unique in delivering support in more than 30 languages.
Source: cloudzy.com
10 Best Teamviewer Alternatives
The first remote access program that comes to mind when looking for an alternative to Teamviewer is Anydesk. The office of this company is also located in Germany and it is believed that the founders of Anydesk are former employees of Teamviewer.
Source: medium.com
Top 10 Duet Display Alternatives (Free and Paid) Reviewed | 2022
Duet Display vs TeamViewer: The app allows you to monitor devices remotely and is a bit different than Duet Display Therefore, it is obvious that you can use Team Viewer to add a second screen to your computer. The process is quite simple as you just need to download and install the app and you can remotely transfer the screen.
Source: mediapeanut.com
Top 10 Android Remote Access Tools
TeamViewer is considered by many to be the best remote access software Android users can obtain. The tool requires a bit more effort to set it up, but the advanced feature set and performance make it worth your time. While the free version is stable for personal use, businesses that want to implement TeamViewer need to purchase a paid subscription. The tool is great for...
Source: www.helpwire.app
15 Best Parsec Alternatives [Remote Desktop Tools] in 2022
TeamViewer is an app that allows remote access and control to any desktop and mobile platform. It gives you access to any computer or mobile device and allows you to operate them as if you are there. It is a great alternative to Parsec as you can access your gaming PC through your mobile phone or any device of your choice and will be able to play your games from there easily.
Source: phreesite.com

FixMe.IT Reviews

Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools
A fast and easy-to-use client support manager designed to provide on-demand and unattended technical assistance to customers located anywhere in the world. FixMe.IT allows you to provide unlimited on-demand support and manage up to 150 unattended machines. Connection to a remote user is made without installing any software.
Source: hackernoon.com
10 Best Remote Desktop Software For Tech Support in 2022
A fast and easy-to-use client support manager designed to provide on-demand and unattended technical assistance to customers located anywhere in the world. FixMe.IT allows you to provide unlimited on-demand support and manage up to 150 unattended machines. Connection to a remote user is made without installing any software.
Source: medium.com

Social recommendations and mentions

Based on our record, FixMe.IT seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TeamViewer mentions (0)

We have not tracked any mentions of TeamViewer yet. Tracking of TeamViewer recommendations started around Mar 2021.

FixMe.IT mentions (1)

What are some alternatives?

When comparing TeamViewer and FixMe.IT, you can also consider the following products

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

ScreenConnect - ScreenConnect is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

join.me - Instant screen sharing. Instant Aha!

VNC Connect - VNC is remote access and control software which allows you to view and fully interact with one...

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Zoho Assist - Zoho Assist is a remote support and remote access software crafted for SMBs. Try it free today to know how it matches your exact support requirements.

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