Software Alternatives & Reviews

TeamSupport VS Freshcaller

Compare TeamSupport VS Freshcaller and see what are their differences

TeamSupport logo TeamSupport

TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs. Learn more about our software here.

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • TeamSupport Landing page
    Landing page //
    2023-10-06
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

TeamSupport videos

TeamSupport Review: Wonderful Resource

More videos:

  • Review - Teamsupport Review - CRM software review
  • Review - Why TeamSupport: Better Customer Support Through Better Collaboration

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to TeamSupport and Freshcaller)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeamSupport and Freshcaller

TeamSupport Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
The helpdesk software provides a centralized communication and collaboration platform that TeamSupport alternatives will find hard to match. This platform greatly streamlines activities between teams. Sales, support, I.T., marketing, and even finance can organize ad hoc groups and collaborate on a special ticket or discuss ideas that impact on customer service.

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing TeamSupport and Freshcaller, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zoho Desk - Industry's first context-aware Helpdesk Software

CloudTalk - Work locally, grow globally

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.