Software Alternatives & Reviews

Tango.us VS BoldDesk

Compare Tango.us VS BoldDesk and see what are their differences

Tango.us logo Tango.us

Tango instantly turns what you know into step-by-step guidance—no videos, meetings, or screen shares required.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • Tango.us Landing page
    Landing page //
    2023-04-09

When you're in Get Sh*t Done Mode, you need answers from trusted experts fast—without switching tabs.

In 2021, we launched Tango to help you capture processes faster and enable your co-workers and customers be more productive by removing the friction from documentation creation.

Now, it's time to move beyond documentation to something people actually want to use. Join us to see how Guidance will change the way you train new hires, scale best practices, and service your customers—forever.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Tango.us features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Tango.us videos

Tango.Us Review: How to Use the Tango Chrome Extension to Create Tiny Products & Document Your Work

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Tango.us and BoldDesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Lease Administration
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Tango.us and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Tango.us should be more popular than BoldDesk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tango.us mentions (3)

  • Trying to understand who Tango.us is for?
    I've been using tango.us to record different workflows to share to my coworkers, for example:. Source: about 1 year ago
  • How to write a killer help document?
    - tango.us will forever be my greatest help article hack. It's free and has a super easy extension. It's cut my writing in half, if not more. Instead of writing things step by step, I just turn on Tango, go through the process, and everything is nicely documented. I typically edit the text to provide a little more detail, but besides that, it basically generates a help article in 5 minutes that's easy to export.... Source: over 1 year ago
  • Trici (gettrici.com) - productivity tool that helps developers recover from interruptions in under 2 minutes!
    Do you mean https://tango.us ? Will have to check it out. Source: almost 2 years ago

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Tango.us and BoldDesk, you can also consider the following products

ScribeHow - Create step-by-step user guides, with a simple click

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

IBM TRIRIGA - Want more efficient, engaged workplaces? With IoT and AI, IBM TRIRIGA® delivers key insights in a single, integrated platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fluency - Speak your business, Fluently. Automate SOP, internal guides, and compliance documentation. Centralise your processes, and gain valuable insights into the processes that make up your business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!