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Talkroute VS Freshcaller

Compare Talkroute VS Freshcaller and see what are their differences

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Talkroute logo Talkroute

Talkroute offers virtual phone system for growing businesses.

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • Talkroute Landing page
    Landing page //
    2023-06-15
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Talkroute

Website
talkroute.com
Pricing URL
Official Talkroute Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Freshcaller

Website
freshworks.com
Pricing URL
Official Freshcaller Pricing
$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September
Edit details

Talkroute videos

+ Add

Talkroute: The Best Phone System for Small Business

Freshcaller videos

+ Add

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to Talkroute and Freshcaller)

Talkroute

Freshcaller

Communication
34 34%
Communication
66% 66
VoIP
53 53%
VoIP
47% 47
Enterprise Communication
50 50%
Enterprise Communication
50% 50
Call Center Software
0 0%
Call Center Software
100% 100

User comments

Share your experience with using Talkroute and Freshcaller. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Talkroute and Freshcaller

Talkroute Reviews

11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Talkroute turns ANY Phone into a Virtual Phone System! Talkroute is a virtual PBX phone system dedicated to giving entrepreneurs and small business owners the tools they need to run their business efficiently, professionally and cost-effectively. 100% cloud-based with a wide range of highly customizable features, Talkroute makes it easier than ever for entrepreneurs and...
Source: www.geckoandfly.com
Top successful VoIP business phone system providers in the market
Talkroute is one of the best business phone system available for American and Canadian businesses. It provides the most user-friendly and intuitive system that is capable to manage business calls from the computer and mobile apps. Talkroute uses state of the art technology to route calls. It is the most popular enterprise phone system due to the quality of calls it provides.
Source: talkroute.com

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Source: blog.hubspot.com
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Talkroute seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Talkroute mentions (1)

  • For anyone trying to start/run several business at once like me, use Talkroute for your phone needs.
    $20/mo isn’t really a deal. Here’s a non-affiliate link for anyone looking to learn more: https://talkroute.com/. Source: about 2 years ago

Freshcaller mentions (0)

We have not tracked any mentions of Freshcaller yet. Tracking of Freshcaller recommendations started around Mar 2021.

What are some alternatives?

When comparing Talkroute and Freshcaller, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallHippo - Easy to use Phone System with World-Class Support

CloudTalk - Work locally, grow globally

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.

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